MeloTel Features, MeloTel News

A Very Happy New Year From MeloTel!

Happy New Year everyone! 2018 is finally here! And with the changing of the calendar comes a brand new opportunity for you to take your business to the next level. The entire MeloTel team is excited to work with you to help you make this year your most successful year yet. Having come off of our most successful year ever in 2017, we’re pretty motivated to top it. And the only way we can do that is to ensure that all of our clients have their best year ever this year!

Just before the new year, we posted a couple of blogs that highlighted MeloTel’s most popular services. By offering cloud-hosted Commercial Phone Services, Website Maintenance Services and blogging services – just to name a few – we are able to confidently claim to be a one-stop shop for all business needs. We’re so happy that, with each passing year, more and more business owners across North America are learning that for themselves.

DaFeeder Preview Dialer

There are certain business owners in particular, however, that benefit the most from one of our most esteemed offerings. If you run a call centre business, DaFeeder Preview Dialer is certainly for you! Make 2018 the last year you utilize archaic manual dialing of phone numbers from sheets of paper. DaFeeder Preview Dialer offers one-touch dialing that saves you and your phone agents a lot of time!

But we’re only scratching the surface here. This web-based telemarketing software doesn’t just allow your reps to make calls with one click of a button. It manages campaign dialing and dispositions. It’s a system that enables you to load all of your leads for your phone agents to call and then determine when those calls will be made. DaFeeder feeds your leads to your reps so that your campaigns are adequately managed based on your specifications.

DaFeeder Preview Dialer has revolutionized how web-based technology helps small and medium-sized businesses manage their telemarketing, customer acquisition and political survey strategies. It delivers a feature-rich set of processes that enhances effectiveness, drives sales, improves customer satisfaction and provides insight into performance.

Monitor/Whisper Control Panel

Our experience has shown us that this is another “dream come true” feature for call centre business owners. Monitor/Whisper Control Panel enables you to provide feedback in ways that were once unheard of. Instead of having to shadow your phone agents by sitting beside them while they work, you can now use this feature to sit in your office and listen to their calls live and as they happen.

However, it also allows you to whisper information to your reps while they are on those calls! That way, you can provide immediate feedback that can provide immediate results. No longer do you have to worry about losing potential customers due to improperly answered questions. As well, you can relieve yourself of the concern about missing out on sales. By using Monitor/Whisper Control Panel to help your phone agents, you will significantly boost both customer satisfaction and sales.

Allow MeloTel to help you have a truly happy new year! For information about DaFeeder Preview Dialer and Monitor/Whisper Control Panel, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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