MeloTel Features, MeloTel News

Looking At Our Favourite Business-Growing Innovations

With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So, have you? Many North American business owners put “grow my business” on their lists of resolutions. But, in order to do so, it’s important to adopt new and innovative practices. The MeloTel team knows a thing or two about innovations that help businesses to grow. Let’s take a look at a few of our favourites!

Commercial Phone Services.

MeloTel’s cloud-based Commercial Phone Services allow you to do away with archaic telephone landlines while providing you with a long list of incredible calling features. Among them are Call Waiting, Caller ID, Conference Calling, Call Transfer, Incoming Call Routing, Out of Office Options, The MeloTel VoIP Panel, Custom Hold Music and Voicemail to your Email

With MeloTel’s Custom Hold Music feature, you don’t necessarily have to have actual music playing. Instead, you can play your own recorded advertisement so that your callers are well-informed of all of the goings-on of your company. With Voicemail to your Email, all of your voicemails are sent to your email inbox as mp3s, making it a lot easier to get to them on any device and respond to your clients a lot quicker.

Website Maintenance Services.

All websites are in need of regular updating. But do you find that you have neither the time nor the expertise to update your website yourself? At MeloTel, we offer Website Maintenance Services by a highly-skilled, competent and dedicated staff.

We strive to offer exceptional service in an expeditious time frame, while providing the personal attention you deserve at a fraction of the cost of hiring a full time in-house web designer/developer. Allow us to update your website for you so you can concentrate on your job as a business owner!

Monitor/Whisper Control Panel.

Do you own and/or operate a call centre business? With MeloTel’s Monitor/Whisper Control Panel, call centre managers can “monitor” calls live while being undetected. The service also lets you “whisper” suggestions or jump into conversations whenever reps are in need of assistance.

By using Monitor/Whisper Control Panel, you’ll be able to make quick and significant customer service improvements right away. In the event that an interaction between a phone agent and a customer requires a supervisor’s intervention, you can quickly “barge-in” to immediately assist and resolve the issue.

DaFeeder Preview Dialer.

Yet another call-centre must-have, DaFeeder Preview Dialer is a simple web-based telemarketing software that allows even the most inexperienced computer users to manage campaign dialing and dispositions. This revolutionary service is rethinking how web-based technology can help small and medium-sized businesses manage their telemarketing, customer acquisition and political survey strategies.

DaFeeder Preview Dialer offers numerous features that enhance effectiveness, drive sales, improve customer satisfaction and provide insight into performance. There’s no better time than now to give DaFeeder a try. By signing up with MeloTel today, you’ll get to enjoy the benefits of DaFeeder Preview Dialer FREE for 30 days! There is no commitment or obligation attached to this offer. It’s a totally risk-free opportunity. The offer expires March 13, 2020.

For more information about any and all of our favourite business-growing innovations, please don’t hesitate to call MeloTel at 1-888-MELOTEL or use the Live Chat feature on our website!

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