The Most Reliable & Trusted VOIP Service Provider

in Canada


Discover the future of business telephony with Melo's cutting-edge Cloud Hosted PBX Technology. Tailored for SMBs across Canada, Melo harnesses the power of the internet (VoIP) to bring you the sophisticated features once exclusive to Fortune 500 corporations, but at a fraction of the cost. Our specialization lies in revolutionizing your business communications, seamlessly integrating with your existing systems through our robust, full-featured APIs. Choosing Melo means opting for simplicity, efficiency, and unparalleled service. Experience the ease of doing business with Melo – where innovation meets affordability.

For only per $30/user

  • Complimentary Polycom Phone Rental: Enjoy the state-of-the-art Polycom phone at no extra cost, enhancing your communication experience.*

  • Global Reach, Zero Cost: Make unlimited free calls to over 22 countries, connecting you globally without the extra fees.

  • Complete Calling Solutions: Gain access to a full suite of calling features, designed to meet all your communication needs.

  • Stay Connected On-the-Go: With our Mobile Calling App, enjoy seamless communication anytime, anywhere.

  • Innovate with Our API: Get creative with access to our Developer's API, allowing you to customize and integrate as per your business requirements.

  • Effortless Management: Manage your communications effortlessly with our user-friendly web management dashboard.

  • Rock-Star Support: We’re here for you with comprehensive phone, chat, and email technical support.

  • Personalized Onboarding Experience: Benefit from the expertise of a Dedicated Onboarding Consultant to ensure a smooth and tailored start.

Melo Offers Stress-Free, Comprehensive Onboarding Services, At No Cost

  1. Comprehensive Communication Suite: At Melo, every user enjoys a powerful array of calling features that enhance and simplify their communication experience. Benefit from a dedicated extension number, efficient voicemail-to-email functionality, call recording, and unlimited calling to over 22 countries. Our full spectrum of calling features is tailored to meet all your communication needs. Gain valuable business insights with Siclytics Call Reporting and effortlessly connect with our MeloSIP Click2Call Plugin. Each feature is seamlessly integrated, designed for maximum efficiency and connectivity, making your business communications both effective and effortless.
  2. Free Phone Rental & Delivery: Simply commit to stay with Melo for one year, and we'll provide all the phones you need, including power adapters, delivered to your doorstep. Start your journey to better communication without any hassle or upfront costs or costly buy ins.
  3. Professionally Designed Call Flow & Seamless  Setup: At Melo, we ensure every aspect of your call system is professionally handled. From the very first call, experience a blend of expertise and efficiency. Our team not only seamlessly sets up your entire call system but also expertly crafts both the call flow and voice scripts for each step. This meticulous approach guarantees smooth, effective, and engaging customer interactions, reflecting the professionalism and quality of your business from the outset.
  4. Custom On Hold Messaging with Edited Background Music: Our talented voice actors create captivating on-hold messages and custom greetings in multiple languages, complemented by carefully edited background music to enhance the caller's experience and align with your brand’s identity.
  5. Free Phone Number Porting: Moving to Melo is easy. We'll handle the transfer your existing local or toll-free phone numbers, at no extra charge.
  6. App Onboarding Support: We will help you effortlessly integrate our 'CloudSoftphone' and 'Click2Call App' for both mobile and desktop into your daily operations. Our extensive onboarding support ensures an easy and efficient setup, allowing you to harness the full potential of these powerful communication tools seamlessly.
  7. Network Setup Support: Every network is unique, and we understand the challenges this can bring. Our expert team is dedicated to providing your IT team tailored assistance for your specific network configuration, ensuring a smooth transition with minimal stress. We're here to guide you through any technical challenges, adapting our expertise to align with the unique needs of your network for a seamless start.

Enhance Your Communication Experience with Complimentary Phone Rentals

At Melo, we go beyond just providing exceptional service – we equip you with the essential tools for success. Enjoy complimentary phone rentals, meticulously chosen to align with your service needs. Select from a variety of phone options, each tailored to match your specific commitment preferences and comfort level. With Melo, it's not just about making calls; it's about enhancing your entire communication experience. Choose your phone, choose your terms, and step into a world of seamless connectivity.

Choose from our most popular options


Featuring HD sound, display and 2 line

Free Rental with 1 Year Term

Featuring HD sound, a colour display and 4 line appearances.

Free Rental with 2 Year Term

Featuring HD sound, a colour display and 6 line appearances.

Free Rental with 3 Year Term

Featuring HD sound, a colour display and 12 line appearances.

Free Rental with 5 Year Term

Simple, Flexible and All inclusive

Over 5 million small and medium sized businesses in North America have already made the switch to cloud-based telephony. Drastically simplify the telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to Melo.

Unlimited Calling

Each users extension includes unlimited local and long distance to more than twenty-two other countries.

No Setup Charges

We supply all the phone hardware you need to get talking. All pre-configured, right out of the box.

Fixed Costs

Our low fixed, economical prices allow you to focus on something other than your phone bill.






2-50 USERS

2 – 50 USERS







** This product or service requires a minimum 1-to-5 year term commitment depending on the hardware chosen.
* This feature may be subject to additional charges based on your monthly usage. Note: Hardware upgrades are available. You have the flexibility to pay a one-time fee or rent the device with your service. You are not required to use Melo devices. If you wish to purchase or use your own equipment, we’re always happy to provide services to any supported device that meets our security standards.


  • Sufficient High-Speed Internet Connectivity
  • Must provide a valid Credit Card
  • Must complete our Terms of Service Agreement
  • Must commit for a minimum 1 year


Melo enhances global communication with a vast availability footprint. Our service is available worldwide, we also provide local DID numbers across Canada, the USA, and internationally, ensuring seamless and efficient connectivity wherever you are.


Melo is pleased off offer itemized commercial pricing for high volume customers or those who do not require unlimited calling or free rental devices.

Includes the use of a Polycom phone

With as little as a 1 year commitment, Melo will outfit your company with the required phones you need as part of your service. Not a lease. Not a rental. The phones are provided as part of the service at NO COST to you!

All calling features included

Call Waiting
Caller ID
Voicemail to your Email
Incoming Call Routing
Click 2 Call
Custom Hold Music
After Hours Routing
Call Recording
Out of Office Options
VoIP Management Dahsboard

Unlimited calling to 22+ countries

Canada, China, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Malaysia, Netherlands, New Zealand, Portugal, Puerto Rico, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, USA, Venezuela. Some premium and mobile numbers within the listed countries may charge a higher rate. Countries are added often. Some mobile numbers and premium calling areas included above are not included in unlimited calling, speak to a representative to confirm your calling area before calling.

Keep your existing phone numbers

Melo is pleased to offer no-cost number porting from any service provider within North America when you bring your service to us.

FREE setup, configuration and shipping

Melo will program and ship your new phones directly to you within Canada.

Call Reports, Stats and Live Call Flows

Having insight into your business calling patterns is critical for some businesses. We have valuable tools and resources for reporting on your calling.

Easily manage Do Not Call lists

Melo makes it easy to maintain CRTC compliance with outgoing calling routes. Maintain your own Do Not Call lists companywide or for specific departments within your organization.

Integrate our API to your CRM

Integrate your call events into your own software. Build your own Click2Call, or trigger web events using GET and POST options. We put what you can imagine within reach.

What our customers have to say

Pat Molloy
Pat Molloy
Very happy with the service and expertise we experienced with Melo.
Joane Carpentier
Joane Carpentier
Fantastice to work with. Available and helpful.
Ricky Lackman
Ricky Lackman
I have been in business for 40 years & have used many companies for different businesses , I have never had the customer service from any company that Melotel has given me over the years . 10 Stars !
Mithun Srinivas
Mithun Srinivas
I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service. They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. :) Highly recommended!!
Nick Baksh
Nick Baksh
Extreme happy with the work that was done!
Miko Kolodziej
Miko Kolodziej
Great service and product. Highly recommended
Pino Arpa
Pino Arpa
Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!! Keep up the good work and the new services.
huda bilal
huda bilal
We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂