The Most Reliable & Trusted VOIP Service Provider
Unlock Actionable Insights with Powerful Call Analytics by Siclytics
Siclytics offers powerful analytics that provide comprehensive insights such as call volume, wait times, agent performance, and popular call times, enabling you to make informed decisions and optimize your call center operations effectively.
Elevate Your Business Success with Advanced Call Tracking and Analysis by Siclytics
Siclytics empowers businesses with advanced call tracking and analysis capabilities. With features like call analytics, live monitoring, recording, and comprehensive reporting, businesses can measure ROI, improve call performance, and make data-driven decisions. Elevate your business with Fortune 500-level features and boost your success.
Real-Time Insights and Compliance Made Easy: Siclytics' User-Friendly Dashboard
With real-time information at your fingertips, Siclytics empowers businesses to make informed decisions and maintain compliance effortlessly, all within a user-friendly dashboard that simplifies accessing and analyzing data for optimized performance.
Siclytics - Your Certified VoIP Now Dashboard Integrator
As a certified VoIP Now dashboard integrator, Siclytics ensures seamless integration with VoIP systems, enhancing the user experience and enabling businesses to leverage the power of advanced call tracking and analysis within their existing VoIP infrastructure.
Monitor, Whisper & Barge Panel
Monitor, Whisper, and Barge are three powerful features offered by Siclytics. With Monitor, you can listen in on live calls, ensuring quality and monitoring customer interactions. Whisper allows you to provide real-time guidance to your team members during calls, coaching them without the customer’s knowledge. Lastly, Barge lets you join ongoing calls to take control when necessary, helping resolve issues or escalate matters effectively. These features collectively empower you to enhance customer service, improve agent performance, and maintain a high level of control and efficiency in your call center operations.
What our customers have to say
I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service. They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. 🙂 Highly recommended!!
Extreme happy with the work that was done!
Great service and product. Highly recommended
Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!! Keep up the good work and the new services.
We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂
The team at Melotel continue to provide exceptional service and I am a proud customer. The team always goes above and beyond in a professional and expedited manner and I have referred many of my contacts to Melotel to take advantage of their great services for businesses. Keep it up Team Melotel!
The day we switched over to MeloTel is the day that our business improved in so many ways. Our productivity and sales increased immediately and we have never looked back. MeloTel's support staff are also incredible and are always available when we have a question or need help. If you want to improve your company and save money I strongly recommend MeloTel to any size business. Howard Roth Founder - Universal Lighting - Les Cedres, Quebec, Canada
John was absolutely amazing to deal with. Leading up to the project days he answered all questions and made the process seamless and simple . The end result was incredible and I am very pleased with the quality of the work, everything was on time and as promised. Would highly recommend this company. Thank you. Dave The Vue EventVenue and Clubhouse Eventspace