The Most Reliable & Trusted VOIP Service Provider
in Canada
Unlock Actionable Insights with Powerful Call Analytics by Siclytics
Siclytics offers powerful analytics that provide comprehensive insights such as call volume, wait times, agent performance, and popular call times, enabling you to make informed decisions and optimize your call center operations effectively.
Elevate Your Business Success with Advanced Call Tracking and Analysis by Siclytics
Siclytics empowers businesses with advanced call tracking and analysis capabilities. With features like call analytics, live monitoring, recording, and comprehensive reporting, businesses can measure ROI, improve call performance, and make data-driven decisions. Elevate your business with Fortune 500-level features and boost your success.
Real-Time Insights and Compliance Made Easy: Siclytics' User-Friendly Dashboard
With real-time information at your fingertips, Siclytics empowers businesses to make informed decisions and maintain compliance effortlessly, all within a user-friendly dashboard that simplifies accessing and analyzing data for optimized performance.
Siclytics - Your Certified VoIP Now Dashboard Integrator
As a certified VoIP Now dashboard integrator, Siclytics ensures seamless integration with VoIP systems, enhancing the user experience and enabling businesses to leverage the power of advanced call tracking and analysis within their existing VoIP infrastructure.
Monitor, Whisper & Barge Panel
Monitor, Whisper, and Barge are three powerful features offered by Siclytics. With Monitor, you can listen in on live calls, ensuring quality and monitoring customer interactions. Whisper allows you to provide real-time guidance to your team members during calls, coaching them without the customer’s knowledge. Lastly, Barge lets you join ongoing calls to take control when necessary, helping resolve issues or escalate matters effectively. These features collectively empower you to enhance customer service, improve agent performance, and maintain a high level of control and efficiency in your call center operations.
