SIClytics Call Tracking - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

Unlock Actionable Insights with Powerful Call Analytics by Siclytics

Siclytics offers powerful analytics that provide comprehensive insights such as call volume, wait times, agent performance, and popular call times, enabling you to make informed decisions and optimize your call center operations effectively.

Elevate Your Business Success with Advanced Call Tracking and Analysis by Siclytics

Siclytics empowers businesses with advanced call tracking and analysis capabilities. With features like call analytics, live monitoring, recording, and comprehensive reporting, businesses can measure ROI, improve call performance, and make data-driven decisions. Elevate your business with Fortune 500-level features and boost your success.

Real-Time Insights and Compliance Made Easy: Siclytics' User-Friendly Dashboard

With real-time information at your fingertips, Siclytics empowers businesses to make informed decisions and maintain compliance effortlessly, all within a user-friendly dashboard that simplifies accessing and analyzing data for optimized performance.

Siclytics - Your Certified VoIP Now Dashboard Integrator

As a certified VoIP Now dashboard integrator, Siclytics ensures seamless integration with VoIP systems, enhancing the user experience and enabling businesses to leverage the power of advanced call tracking and analysis within their existing VoIP infrastructure.

Monitor, Whisper & Barge Panel

Monitor, Whisper, and Barge are three powerful features offered by Siclytics. With Monitor, you can listen in on live calls, ensuring quality and monitoring customer interactions. Whisper allows you to provide real-time guidance to your team members during calls, coaching them without the customer’s knowledge. Lastly, Barge lets you join ongoing calls to take control when necessary, helping resolve issues or escalate matters effectively. These features collectively empower you to enhance customer service, improve agent performance, and maintain a high level of control and efficiency in your call center operations.

What our customers have to say

      
   Melo Technology
   96 Google reviews 
  Write a review 
  
 
 
   
 
 
        
   Pat Molloy 
 2023-12-04
 
 
  Very happy with the service and expertise we experienced with Melo.
  
 
       
   Joane Carpentier 
 2023-11-30
 
 
  Fantastice to work with.  Available and helpful.
  
 
       
   Ricky Lackman 
 2023-11-29
 
 
  I have been in business for 40 years & have used many companies for different businesses , I have  never had the customer service from any company  that Melotel has given me over the years . 10 Stars !
  
 
       
   Mithun Srinivas 
 2023-04-18
 
 
  I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service.

They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. :)

Highly recommended!!
  
 
       
   Nick Baksh 
 2023-04-17
 
 
  Extreme happy with the work that was done!
  
 
       
   Miko Kolodziej 
 2022-11-04
 
 
  Great service and product. Highly recommended
  
 
       
   Pino Arpa 
 2022-10-25
 
 
  Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!!  Keep up the good work and the new services.
  
 
       
   huda bilal 
 2022-10-21
 
 
  We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂