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How Do Virtual Services Help Grow Your Company Worldwide?

Have you ever considered expanding your company? It’s probably safe to say that all business owners have considered expansion, at some point. The idea of opening new locations and taking a company worldwide is often a one that passes through the mind of an entrepreneur on a regular basis. However, it’s not always feasible. Budget concerns make for the most obvious reason. But, with virtual services, global growth becomes more of a reality.

What exactly is a virtual service? Well, let’s put it this way. With MeloTel’s Commercial Phone Services, all you need is an internet connection and you can conduct business anywhere in the world. You can literally be in a hotel in Jamaica and accept phone calls as easily as you would if you were sitting in your Calgary-based office! With our VoIP-based solutions, there are no barriers to how, when and where you can operate your business.

In what specific ways can virtual services expand your business worldwide? Let’s say you own and operate a call centre. Under traditional circumstances, you would be required to have all of your phone agents show up for work in your one specific call centre location. They would each be using phones that are connected to landlines and would only be able to transfer calls to other reps within the office.

With MeloTel’s cloud-based solutions, you remove the walls – literally – of your office and allow the internet to do all of the connecting to you. Your phone reps, therefore, can use cloud-based telephone connections anywhere in the world. Therefore, a call can come into your office and, if necessary, one of your reps can transfer the call using extension dialing to a representative in India who is part of another “department”.

Your customer service practices would work seamlessly even though your employees would be operating in remote locations that are thousands of miles apart. With VoIP, you can have call centres anywhere in the country or the world and not have to worry about establishing various business phone numbers. All you need is the one business phone number that you advertise to the public.

Once that number is called, you can route the calls to any of the reps in any of the branches you run by simply having their extensions dialled. If you want, you can even make use of your MeloTel-provided toll-free number and have the phone ring in your office in Spain! You get the point. With no need to spend outside of your company’s budget, you can expand your business worldwide and significantly grow your bottom line.

By trading in your traditional landline for a VoIP-based telephone service, you open your brand up to a global audience without having to incur the astronomical long distance charges that were once associated with doing business worldwide. As we pointed out in our blog last week, MeloTel is willing to offer you a free quote with no obligation to switch to our services, just so you know how much money you’ll be saving if you make the switch.

For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the “Live Chat Support” feature on our website!

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