Customer Service, Industry News, MeloTel Features

Why It’s Smart To Use Your Smartphone To Conduct Business

We all use smartphones every day. And we all use the word “smartphone” so often that we almost forget we once called similar mobile devices “cell phones”. Of course, smartphones do so much more than those now-archaic cell phones we once used. And that’s why they’re aptly named. They truly are smart, aren’t they?

Think about it. Smartphones have replaced a long list of electronic devices we used to use regularly. Your digital camera, iPod, GPS, desktop computer and oh yeah…telephone have all been unified in these modern-day handheld devices that we practically can’t live without. So, as a business owner, if you’re only using your smartphone to make and take phone calls, you’re truly missing out on a myriad of lucrative opportunities.

You can have face to face meetings with your staff members and clients.

Remember when seeing the person you were speaking with over the phone seemed like a fantasy only realized in science-fiction films? These days, face-to-face conversations over the internet are commonplace. And your smartphone has the ability to allow you to conduct such meetings. Apps like FaceTime, which comes with iPhones, and WhatsApp make video chats easy. Utilize them to better acquaint yourself with the people you work with.

“Need to have a talk with one of your employees but you are both in different cities or countries?” asks Simon Anquetil on, “Instead of a text message, why not use your phone to host a video call? Mobile apps like Skype and Google Hangouts make it easy (and free) to have a quick video conference with someone.”

You can stay on top of your emails.

People communicate by email each and every day. It’s an excellent way to not just have conversations, but to send pictures, videos, audio files and other pertinent files relevant to your business. Of course, you don’t have to stick to your desktop computer in order to email anyone. Your smartphone is just as good a device for sending and receiving emails.

“You can configure your company’s email address to ensure that customers or prospective customers will receive a reply and customized service whenever required,” explains Connect Americas, “A prospective customer’s interest may diminish with time, so the faster you reply to their queries the more likely you are to close a deal.”

You can take texting to the next level!

We all know that smartphone users send text messages on a regular basis. You’re surely no stranger to texting. But did you know that texting is being used as a top source of business advertising? MeloText is MeloTel’s new Text Message & SMS/MMS Marketing Software Platform. It allows business owners to grow their mobile audiences, better engage with clients and increase sales.

MeloText also lets you capture leads anywhere! You can do so via text message, QR code or web form. The service lets you reach members of your target audience in an instant, enabling you to both gain new customers while staying connected with those who currently support your brand.

It couldn’t be easier to set up your account – register HERE! For more information about MeloText, feel free to visit the brand new MeloText website. And, as always, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

Leave a Reply