Industry News, MeloTel Features

Preparing Your Employees To Work From Home

As of yesterday, the Public Health Agency of Canada has confirmed 93 cases of COVID-19 in Canada. So far, just one case has sadly resulted in death. An elderly individual from British Columbia, who had pre-existing medical issues, is the first Canadian to succumb to the disease. PHAC also points out that 79 percent of ill individuals are travellers and 12 percent are close contacts of those travellers.

Also, as of yesterday, the Centers for Disease Control and Prevention confirmed 647 cases of COVID-19 in the United States. 25 deaths have been reported. It goes without saying that we sincerely hope the spread of coronavirus comes to a halt much sooner than later. The unfortunate reality, however, is that the situation may get worse before it gets better. As a North American business owner, you have some important decisions to make very soon.

Might it be time to prepare your employees to work from home?

MeloTel can help you! With our cloud-hosted Commercial Phone Services, you can have your workers easily set up to work from remote locations. With VoIP technology, our phone services enable your staff to make and take calls from any location just the same as if they were in your office. No landlines are necessary. Instead, a connection to the internet and a receiver are all that is needed.

With our cloud-hosted phone services, your workers will also be able to take advantage of the CloudSoftphone. This lets your team members use your business phone line on their smartphones. It’s as simple as having them download the free Softphone app. By doing so, they can contact any of your clients using their pre-set up phone extensions. As well, when a customer calls your company and punches in the extension of his/her choice, the appropriate representative of your business will be able to take the call through that app.

Our phone services also give you the use of MeloSIP.

It’s a desktop app that provides you with Click 2 Call functionality. Your employees, working from home, can browse the internet for the phone numbers they need and simply click on them when they’re ready to make calls using your business line. Essentially, a VoIP-based phone service, like the one offered by MeloTel, allows you to easily uproot your office and take it with you wherever you want to go.

The same can be said about each of your employees who are designated their own extensions. Your callers will have no idea whether they’re speaking to someone in your office or someone in his/her own bedroom. Your employees can transfer their calls from one extension to the next regardless of the physical locations of their co-workers. An employee in Edmonton, Alberta can virtually transfer a call to his/her teammate in Miami, Florida just as seamlessly as if they were sitting beside each other.

Let’s work together on preventing the spread of coronavirus.

The absolute last thing we’d like to see happen in North America is a national lockdown like the one Italy recently imposed. The European nation has reported north of 9,000 confirmed cases of COVID-19 and 630 deaths. Life has changed completely for all of Italy’s citizens. Let’s work together on preventing the spread of coronavirus by giving your employees the opportunity to stay home and remain just as productive as if they were coming into work every day.

For more information about our cloud-hosted Commercial Phone Services, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website!

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