In today’s world, a business website means more to a company than it ever has before. The pandemic has created an increased need for e-commerce. So how does your company website measure up against its competition?
It’s important to remember the extreme importance of providing excellent customer service. With fewer consumers visiting stores in person, these days, your website has become the go-to destination for people to both buy products and receive support. What type of support are you providing? Are you able to offer 24/7 customer service? Perhaps, you could use the help of a ChatBot!
What exactly is a ChatBot?
A ChatBot is a service that lets your website’s visitors interact with the site via a chat interface. It is completely powered by rules and artificial intelligence. ChatBots are known for providing your website’s visitors with better experiences. They also help to increase your website conversions.
Billion dollar companies like Amtrak are already using ChatBots to get ROIs of 800% or more! As well, huge corporations like Spotify, Disney, Staples, The Wall Street Journal, Pizza Hut, H&M and Mastercard are all using ChatBots on their sites.
85 percent of your customer interactions won’t be with a human.
It is predicted that, this year, the average person will have more chats with Bots than with his/her spouse! As well, 50 percent of all companies are expected to spend more on Bots than on mobile apps in 2021. At MeloTel, we proudly offer the MeloTel Web ChatBot. Also known as “MeloBot”, our version of a ChatBot can help your company website to enjoy significant growth.
When you use MeloTel Web ChatBot, you won’t need any human sales agents. And, perhaps the best part about using it is that you won’t need to know a single thing about coding. To implement our ChatBot on your site, you only need to add one single line of code. It couldn’t be easier for you to install and use to your advantage.
MeloTel Web ChatBot can help you to save time and money.
By automating conversations that would otherwise require employees to answer, organizations save time and money that can then be allocated to other efforts. A ChatBot can also be deployed for 24 hours a day, every day of the week. As a result, your website is never offline!
Our ChatBot can also help you to generate more leads and grow your revenue. This technology uses direct messages to qualify your visitors and direct them to where they want to be. This works to increase your chances of conversions.
For example, by asking visitors just a few questions, your ChatBot will help to qualify if they are hot prospects or not. If they are, they can be sent straight to your sales team or to a product you want them to buy. Alternatively, the ChatBot can take their contact information and automatically add them to your email subscriber list.