Customer Service, MeloTel Features, MeloTel News

Sign Up For Instant Notifications Of Service Status Updates

One could argue that we live in a world where immediate updates are considered mandatory. After all, with the advent of social media, we’ve all gotten accustomed to getting access to the latest news within moments of it happening. Immediate updates are at our fingertips every day. A quick visit to Instagram, Twitter or Facebook is generally all people need to discover the latest goings-on of the world.

At MeloTel, we understand how important it is to keep our clients updated. Especially with the coronavirus pandemic keeping the majority of us at home, our clients expect our services to help keep their businesses going. Working at home, after all, is easily made possible with our cloud-hosted Commercial Phone Services among others. But in the unlikely event that those services are interrupted, our clients deserve to know what is being done to fix things right away.

You can now get instant notifications of service status updates.

Over the years, MeloTel has always done its best to keep customers informed in the rare event we experience any technical issues. As of late, we have received many requests to offer instant notifications if we happen to experience disruptions. Well…we listened! Beginning today, you can subscribe to Service Status Updates to your mobile device instantly!

These notifications will immediately alert you about any issues that are affecting our platforms. There are several ways we will inform you with important information about the event, based on event significance of impact. They include:

  • SMS Notifications (Text message)
  • Voice Notifications (A voice message)
  • Email Notifications (Get information updates through email)

Click HERE to sign up for instant notifications of Service Status Updates.

Signing up couldn’t be easier!

We made sure to make the subscription process as quick and easy as possible. There are three fields to fill out, but you literally only have to choose one. In the first box, simply type your name – although this is optional. In box two, you can place your phone number. That way, you will receive either a text or a voice message informing you about our latest status update. However, you may choose to enter your email address in the third box. By choosing this option, you’ll get emails whenever there is a status update to inform you about.

The entire process should take you no longer than five to ten seconds. That’s it! After you’ve subscribed, you can be assured that you’ll always be in the know as it relates to any interruptions or updates about your services with MeloTel.

You have the option to opt out at any time.

To unsubscribe, just reply with “STOP” to any message you receive. You can also reply with “HELP” if you require assistance at any time. Your privacy is always protected and your information will not be shared. As with all other usage of your mobile device, message and data rates may apply. This service is powered by MeloText.

If you have any questions, please don’t hesitate to call us at 1-888-MELOTEL.

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