Customer Service, MeloTel Features, MeloTel News

Why Single Number Reach Is Your Dream Come True

Most of MeloTel’s clients are currently working from home in some form. Even before the coronavirus pandemic forced us all to relocate our businesses to our places of residence, the work-from-home routine was a common one. But it comes with a problem. What most remote workers learn, very early on, is that it can be quite annoying to give out their personal numbers to business contacts.

What happens is that after hours (which is whenever you decide your work day is over), you can still receive business calls at home or on your cell phone. In actuality, you’d much prefer it if those calls came in to your business phone number, wouldn’t you? That way, you’d be able to screen them, prioritize their importance and return them on your own time.

We all deserve time away from the office. But that’s not always possible when your personal numbers are ringing off the hook. What to do?

Single Number Reach can make your dreams come true.

Single Number Reach gives you the ability to forward your business phone number to any device of your choice. That way, with that one phone number, you’ll be able to make and take calls from anywhere you are, using any device you like. When your business phone number is called, the devices you’ve chosen will ring at the same time. Single Number Reach turns your business phone number into a guaranteed way to contact you. It’s one number directed by your rules.

One of the top benefits of Single Number Reach is that it will allow you to stop giving out your personal phone numbers. If you choose to not be disturbed during certain hours of the day, you can use the “Do Not Disturb” feature or simply remove your personal numbers from the list of numbers you have your business line forwarded to.

It’s important to be accessible during business hours.

Of course, another major benefit is that your clients will know that you’re accessible to them when they need you. Not being in your office is no longer a reason to miss a call. Whether you’re at home, in the car or out grocery shopping, you can be assured that your client base will be able to depend on you for assistance.

In today’s world, people expect immediate customer service. When it’s difficult for consumers to reach a business, many of them will flee to its competitors. Never forget that the members of your customer base know they have options. Single Number Reach does an incredible job of encouraging people to continually choose your brand.

What other features come with Single Number Reach?

Well, let’s see. Check out this list!

  • One Virtual Number
  • Find Me/Follow Me
  • Call Forwarding
  • Scheduling
  • Simultaneous Ring
  • Caller ID
  • Call Attendant
  • After Hours Greetings
  • Outbound Calling
  • Speed Dial
  • 3 Way Conference
  • Web Interface
  • Voicemail 2 Email
  • Outgoing Email 2 Fax
  • Upload Greetings
  • Password To Reach User
  • Address Book
  • Call History
  • Call Recording

For more information about our Single Number Reach service, please don’t hesitate to call us at 1-888-MELOTEL.

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