MeloTel Features

Making The Necessary Changes To Better Your Business

Spring is here! Although it doesn’t feel like it, does it? At least, in the Greater Toronto Area where MeloTel is headquartered, it seems as if winter isn’t quite ready to let go of its grasp. With temperatures in the -10 degrees Celcius area today, it appears as if spring will be making a fashionably late appearance. When will this weather change? Perhaps, we’ll just have to be patient. Especially in the business world, patience is a virtue.

It’s a cliché perhaps, yes. But it doesn’t make it untrue. We all need to be patient when expecting change to arrive. As mentioned on our blog last week, we have some changes that are about to take place, here at MeloTel. Our recent photo shoot marked just the beginning of some exciting new changes to the visuals of our company website. We are slowly, but surely putting them all together in order to unveil our new site in the near future.

What changes are you looking to make at your company? Are there ways that you can improve your products and services? Can you enhance your customer service practices? At MeloTel, we feel that there is always room for change. This is why we are so excited about our Customer Satisfaction Survey. Rolled out at the beginning of 2015, this survey strives to attain information from our clients about the ways in which we can improve our customer service.

With the intention of providing the best possible customer service in the telecom industry, MeloTel is only too happy to receive feedback from clients who have had recent interactions with members of our technical support staff. Have you taken our survey? It will only take you a couple of minutes to complete. And, just in case you weren’t aware, it will automatically enter you into our monthly draw for a $100.00 giveaway!

With this being the last week of March, it marks your last chance to enter into this month’s contest for the cash. As far as we’re concerned, it’s a small investment to make in order to bring about big changes. And it has certainly gone a long way in exciting our clients. Of course, we’re only too happy to do so, as our clients mean a lot to us. As a business owner, your customers must certainly mean a lot to you as well.

Doing what is necessary in order to continually please them is a big part of your job. Resting on your laurels and simply assuming that you have attained your customers’ loyalty isn’t exactly a good plan for business longevity. So as we asked earlier – are there any changes that you would like to make? We would recommend upgrading your telephone system to one that utilizes the many benefits of VoIP technology.

MeloTel’s VoIP Commercial Telephone services come with a wide variety of Telephone Features that will work wonders in providing you with ways to communicate that you never before thought possible. Voice Mail in your Email, Automated Attendant Receptionist, Dial By Name Company Directory, Call Routing, Music On Hold, Out of Office Options and Mobile Conferencing are just a few of them.

At MeloTel, we’re determined to help our clients make the necessary changes that will allow them to enhance their own customer service regimen. Strong communication is an essential trait of a successful business. And our VoIP telephone services have been known to vastly improve your ability to communicate with your customers. Learn more of their amazing benefits by contacting us at 1-888-MELOTEL today!