Customer Service, Industry News, MeloTel Features

How Can MeloTel Help You Grow Your Business To The Moon?

Did you know that MeloTel is rated A+ at the Better Business Bureau? We are yet to receive even a single complaint! (Here’s hoping we haven’t just jinxed ourselves.) One of the reasons we’re confident about our customer satisfaction record is the fact we make it a point to treat our customers like gold.

It’s just the MeloTel way. We insist upon giving our customers personalized service. Being a small business as opposed to a major corporation affords us the ability to get to know our customers by name. We also take the time to understand the ins and outs of their businesses. That way, we can provide each of them with exactly what they need to help their unique companies thrive.

Do you operate a call centre?

If so, MeloTel can provide you with DaFeeder Telemarketing. DaFeeder is a web-based telemarketing software that enables you to create calling campaigns that specifically cater to your target audiences. This incredible service has completely changed how web-based technology helps small and medium-sized businesses to manage their telemarketing, customer acquisition and political survey strategies.

DaFeeder lets your call centre employees do away with manually dialling phone numbers. With the simple click of an on-screen button, your leads can be called instantly. DaFeeder also lets you create your own campaigns so you can call specific leads at specific times of the day. As well, you can easily schedule call backs for leads that aren’t available at the first points of contact. DaFeeder lets you choose between scheduling either private or public call backs.

Do you work remotely?

If so, MeloTel’s Single Number Reach is for you. This revolutionary service gives you the ability to forward your business phone number to any device you like. You can stay at home or be on the road and still make and take business calls without your callers having any idea that you’re not in your traditional office.

Single Number Reach makes it so that staying in touch is super easy. Stop giving out your cell phone number and home phone number for business use. Just use Single Number Reach to forward your business number to any number you wish. No matter where you are, you will never miss another important call again!

Do you wish to grow your online traffic?

In this day and age, who doesn’t? Reliance on e-commerce has certainly spiked in the wake of the pandemic. Especially with the holiday shopping season about to start, it’s wise to allow your customers to make purchases directly from your company website. One way to increase traffic to your site is to make it a go-to location for customer service. This can be achieved through utilizing a MeloTel ChatBot.

MeloTel ChatBot is a service that is powered by artificial intelligence. It allows your website’s visitors to interact with a chat interface. In addition to answering questions the way a human customer service agent would, MeloTel ChatBot helps you to learn more about your site’s visitors. ChatBots use direct messages to qualify visitors of your site. They then direct those individuals to where they want to be. This greatly increases your chances of conversions.

For more information about how MeloTel can help you grow your business to the moon, please don’t hesitate to call us at 1-888-MELOTEL or email