MeloTel Features

Introducing “Live Sales Chat”!

At MeloTel, we know that you’re busy. The busy business owner, in fact, is the type of person who best describes the ideal MeloTel client. This is because, at MeloTel, we understand the needs of the busy business owner on-the-go. We understand that you have a lot on your plate on a daily basis. We know that you’re often conducting business outside of your office. And, we know that keeping in touch with your clients is important to you.

This is why we have introduced such innovative services as Single Number Reach. This popular service, which allows for five different devices to ring when one phone number is called, helps busy business owners to never miss their important phone calls. As we’ve blogged about in the past, keeping in touch with clients and being easy to access are huge parts of a small business owner’s success.

Naturally, it’s important that we practice what we preach, here at MeloTel. So we make sure to take advantage of the very features that we offer our customers. Being accessible is a big deal to us. We know how important it is for our clients to have their questions answered quickly. And, once again, we know how busy they can be. Many of our clients don’t always have the time to put in phone calls in order to have their questions answered.

So we’re happy to announce a brand new way for you to get in touch! Introducing “Live Sales Chat”! Just launched, this awesome new feature on the MeloTel website allows for both MeloTel clients and potential future customers to speak with live agents in real time. Created specifically to respond to any questions about our products and services (as opposed to technical support, which is still handled by phone), “Live Sales Chat” is available now!

Simply log on to our website and scroll up to the top right corner of your screen. You’ll notice that a page will “fold” down to reveal a picture of the MeloTel team, along with a friendly greeting. “Have questions? Speak with a representative to learn more about MeloTel…”. Then there’s a “Click 2 Chat” button for you to click on. Once you click it, you’ll see a small pop-up page on the lower right side of your screen asking for your name, email address and phone number.

Note that only your name is required. After you click the “submit” button, you will be speaking with a live agent within seconds. Again, “Live Sales Chat” is designed to assist with any questions you may have about MeloTel’s products and services. As well, it is available only during business hours. It’s yet another way that MeloTel intends on making lives easier for customers. When you want to get in touch, we’ll be sure to be there!

Again, we’re aware that you won’t always be able to find the time to pick up the phone. With “Live Sales Chat”, you can work away on your computer while chatting to a live agent at the same time. And some people just prefer to receive written correspondence anyways. With this new feature, clients can speak in real time without having to take time away from the important tasks they have on their plates.

Give “Live Sales Chat” a try today! It just might be the quickest and easiest way to have your questions about MeloTel’s products and services answered. Of course, you’re always welcome to give us a call as well. Simply dial 1-888-MELOTEL and you’ll be speaking with one of our live representatives in no time. No matter how you prefer getting in touch, it’s our job to provide the ultimate customer service experience.

That reminds us, you have just two more days to fill out our Customer Satisfaction Survey for your chance to win our $100.00 cash giveaway for June! Good luck!

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