Customer Service, MeloTel Features, MeloTel News

How MeloTel Makes Being Accessible To Clients Super Easy

The MeloTel team prides itself on making the lives of its clients easy. Firstly, we pull this off by offering exemplary customer service. It is mandatory for us to make each and every interaction with our wonderful clients a memorable one. We cherish the relationships we’ve developed and know that offering friendly service is a top reason we are entrusted as a service provider.

Secondly, MeloTel offers incomparable cloud-hosted phone services. We are confident they are second to none. If you’ve yet to take advantage of any of them, allow us to fill you in on how our VoIP-based phone services make being accessible to your clients super easy!

Be available 24/7.

MeloTel’s Commercial Phone Services ensure that your company is available to its callers 24 hours a day and 7 days a week. That doesn’t mean you have to hire staff members who are willing to be up at all hours of the night. We’re referring to the fact that our phone services provide your brand with professional voice greetings. They inform all of your callers about your business hours, current promotions and upcoming events.

As well, our phone services give you the Voicemail to your Email feature. It delivers your voicemails to your email’s inbox as mp3 files. This awesome service makes it impossible for you to ever miss another important phone call. Your messages can be stored on any device you like. It makes it easier for you to return your phone calls and guarantee top-notch customer service.

Be accessible from anywhere.

By signing up for MeloTel’s Commercial Phone Services, you will get FREE access to Cloud Softphone. This amazing service lets you take your office with you wherever you go. Cloud Softphone is a free app that can be downloaded to any iPhone or Android device. It allows you to easily connect to your business extension. Your smartphone becomes your business line without having to give out your cell phone number.

Cloud Softphone also doesn’t require you to use any of your cellular minutes. You simply need to be connected to either a Wi-Fi or an LTE data network. None of your callers need to be aware that you’re not in your office. Your level of professionalism remains no matter where you are!

Use any phone you like.

MeloTel’s phone services also give you access to Single Number Reach. With this incredible feature, you don’t necessarily have to use your business phone or your smartphone to make and take business calls. You can use any phone you like!

Single Number Reach forwards your business phone number to any device you want. When your business phone number is called, all phones will ring simultaneously. This guarantees your company the ability to conduct operations with greater effectiveness.

Get free phones.

As a Commercial Phone Services client, you can take advantage of our FREE Polycom Rental program! Instead of investing hundreds or even thousands of dollars on new telecom equipment, MeloTel will provide you with Polycom phones as a free phone rental for as long as you are our customer. Also, there are no professional setup, activation or shipping charges!

Find out just how easy it is to be accessible to your clients by contacting us today. To get all set up with your new business phone system, please don’t hesitate to call us at 1-888-MELOTEL or e-mail