MeloTel Features, MeloTel News

We Have Upgraded Our Customer Portal!

At MeloTel, we have an unofficial mantra that we chant and practice on a regular basis. “We strive to make our customers’ lives easier!” Okay, so maybe we don’t chant it as much as we practice it. But, we work tirelessly to ensure that that those who choose to work with MeloTel receive the ultimate customer experience with each and every one of their interactions with us. And, today we’re happy to announce that we’ve taken another step further in that direction.

We’re proud to reveal that we have upgraded MeloTel’s “Customer Portal”! This incredible online customer service tool and billing system provides a myriad of options to help all current MeloTel customers get direct and immediate access to any information or assistance that they need. It’s an amazing service tool, if we do say so ourselves. It gives our customers more control, insight and reliability in every way when dealing with MeloTel.

The entirely newly-designed “Customer Portal” features a long list of excellent features including the ability to quickly and easily buy a domain name for your company website. It’s as easy as punching in the domain name of your choice on the home page and clicking the “Search” button. Within seconds, you’ll know if your domain name is available. If it is, you will be given a price that is generally in the $15.99 (CAD) range.

If it is not, you’ll be given a list of available options that are as close to the domain name that you have chosen as possible. They start as low as $9.99 (CAD)! As soon as you select your new domain name, you will be one step closer to growing your company’s reach worldwide. As we’ve often blogged about in the past, a strong online presence is the cornerstone to any company’s success in today’s internet-crazed world.

MeloTel’s newly updated “Customer Portal” also allows you to order new products and services with the click of a button. By clicking on “Order Hosting”, you will be given another list of great options to choose from. As you may be aware, MeloTel is your go-to destination for all things VoIP-related. Our Commercial Phone Services offer the best quality service and equipment in our industry!

The new “Customer Portal” definitely falls in line with our insistence on making the lives of MeloTel customers easier. It also allows them to easily make payments. Our clients have the option of viewing their invoices and updating their credit cards as well. Simply click on the “Make Payments” tab in order to begin the quick and easy process. As we said, “Customer Portal” is your new one-stop location to handle all things MeloTel.

In addition to all that has already been mentioned, it also allows our customers to manage their services, open support tickets, manage licenses, manage their projects and get access to our Service Status Dashboard. The “Customer Portal” is also a go-to destination to receive important announcements from our company. If you’re already a MeloTel customer, all of these fascinating benefits are already yours!

Not a MeloTel customer yet? Not a problem. We can change all of that as soon as you’re ready. If you’re curious about any and all of our products and services, please don’t hesitate to call us at 1-888-MELOTEL. You are also very welcome to use our “Live Sales Chat” feature on our website. Simply scroll to the top right corner of the page and you’ll notice a “fold down” feature that reveals a “Click 2 Chat” button. Click it and we’ll be talking in no time!

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