18 May Customer Service, Industry News, MeloTel Features What Are The Right And Wrong Ways To Place Callers On Hold? May 18, 2018 By user 0 comments No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making
30 Jun Just For Fun, MeloTel News Happy 150th Birthday Canada! June 30, 2017 By user 0 comments It all started on July 1, 1867. Well, it didn’t actually start on that date. But it’s the one recognized
23 Jun Industry News, MeloTel Features 4 Phone Etiquette Practices That Showcase Excellent Customer Service June 23, 2017 By user 0 comments When you’re speaking with someone on the phone, you don’t have the advantage of eye contact, hand gestures and facial
20 Jan Customer Service, MeloTel Features Exploring Why Customer Service Matters Most January 20, 2017 By user 0 comments You’re unlikely to find a business owner anywhere who doesn’t champion the use of his/her products and services. It only
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
29 Mar MeloTel News MeloTel Is Hiring! March 29, 2016 By user 0 comments MeloTel is looking to grow its already-talented team by adding a brand new Customer IT Support and Computer Technician to
14 Mar Customer Service, Industry News 5 Ways To Make Your Company A Pleasure To Call March 14, 2016 By user 0 comments Many of MeloTel’s clients are the type of company owners who conduct a lot of business over the phone. As
16 Feb Industry News, MeloTel Features 5 Ways To Be An All-Star Player In Your Industry February 16, 2016 By user 0 comments Over this past weekend, the City of Toronto – where MeloTel is headquartered – played host to the NBA All-Star
08 Jan Industry News, MeloTel Features 5 Ways To End Business Phone Calls Professionally January 8, 2016 By user 0 comments In our last blog, we discussed the fact that answering your phone professionally is a key ingredient in establishing your
06 Jan Industry News, MeloTel Features 5 Ways To Answer The Phone Professionally January 6, 2016 By user 0 comments At MeloTel, we proudly offer our customers VoIP-based Commercial Phone Services that offer them calling capabilities that were once unheard