01 Aug Customer Service, Industry News, MeloTel Features What Are The Best Ways To Politely Get Off The Phone? August 1, 2019 By user 0 comments Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the
21 Oct Customer Service, MeloTel Features 4 Polite Ways To Close Your Calls October 21, 2016 By user 0 comments Time is money. Time is of the essence. There’s no time to waste! Take your pick. Each of these idioms
09 Apr Customer Service, Industry News, MeloTel Features How Offering Service With A Smile Works To Set Your Brand Apart April 9, 2024 By Dan Faraldo Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add
29 Jun Customer Service, MeloTel Features, MeloTel News Becoming A Master Of Excellent Customer Service Over The Phone June 29, 2023 By user Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your
23 May Customer Service, MeloTel Features Phone Phenomena: Mastering The Art Of Customer Service Over The Phone May 23, 2023 By user When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions. Phone
12 Jun MeloTel Features, MeloTel News Why It’s Time To Support “Made In Canada” June 12, 2020 By user 0 comments The coronavirus pandemic has been tough on all of us. Needless to say, the massive losses of life are incredibly
10 Jan Customer Service, Industry News 3 Signs That You’re A Champion Communicator January 10, 2020 By user 0 comments In our last blog, we highlighted the importance of remaining in communication with your colleagues, co-workers and clients while you’re
11 Sep Customer Service, Industry News, MeloTel Features Warm Transfers Are Essential For Excellent Customer Service September 11, 2019 By user 0 comments “Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
10 Sep Customer Service, Industry News, MeloTel Features How Can Putting Callers On Hold Improve Customer Satisfaction? September 10, 2019 By user 0 comments The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
02 Aug Customer Service, Industry News, MeloTel Features Avoiding Awkwardness: Ending Calls The Professional Way August 2, 2019 By user 0 comments We’ve all been on the phone with talkative customers. And, as we mentioned in our last blog, we love them!