28 Jun Just For Fun Happy Canada Day From Everyone At MeloTel! June 28, 2019 By user 0 comments On behalf of everyone, here at MeloTel, we’d like to wish each and every one of you a very Happy
13 May Customer Service, Industry News, MeloTel Features 3 More Signs You Are A Top-Notch Customer Service Provider May 13, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of providing excellent customer service. We pointed out, however, that being
23 Apr Customer Service, Industry News, MeloTel Features Is It Still Necessary To Leave Voicemails? April 23, 2019 By user 0 comments Ask the average millennial if he/she still leaves or checks voicemail messages and you’ll probably receive the following response: “What’s
06 Dec Customer Service, Industry News, MeloTel Features How To Manage Your Holiday-Based Increase In Call Volume December 6, 2018 By user 0 comments How are your phone agents handling their current increase in call volume? As we pointed out in our last blog,
05 Dec Customer Service, Industry News, MeloTel Features Delivering Your Best Customer Service Is A Holiday Season Must December 5, 2018 By user 0 comments Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time
23 Aug Customer Service, Industry News, MeloTel Features 5 Phone Etiquette Tips That Will Improve Your Customer Service August 23, 2018 By user 0 comments At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American
08 Aug Customer Service, MeloTel Features How To Make Hold Time A Good Time August 8, 2018 By user 0 comments In the over-the-phone customer service game, there is bound to be hold time. It’s inevitable. Anyone who has ever called
17 Jul Industry News, MeloTel Features Getting Over The Anxiety Of Giving Feedback July 17, 2018 By user 0 comments Some of us are too nice for our own good. Have you ever felt like you’ve been taken advantage of
12 Jul Customer Service How To Make Your Over-The-Phone Customer Service Stand Out July 12, 2018 By user 0 comments In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that
31 May Customer Service, Industry News, MeloTel Features How To Provide Top-Of-The-Line Over-The-Phone Customer Experiences May 31, 2018 By user 0 comments At MeloTel, we specialize in providing North American business owners with all of their telecom needs. We’re happy to report