Industry News
14
Jun
Why Regularly Updating Your Social Media Accounts Is So Important
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In today’s world, you don’t truly operate a business if you’re not active on social media. Now, while this statement isn’t a literal truth, it may as well be. Modern day consumers religiously surf the internet for news and reviews about the various companies they consider supporting. They also check...
10
Jun
Continuing To Help Your Business Skyrocket!
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In our last blog, we detailed a few of the ways that MeloTel can help your small business to get to the next level. We described the benefits of switching from landlines to cloud-hosted telephone lines via our Commercial Phone Services. As well, we noted the advantages given to you...
03
Jun
Are You Following MeloTel’s Social Media Accounts?
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Since the beginning of the year, the MeloTel team has been pretty busy growing its social media presence. We were smart enough to welcome a new Web and Graphic Designer in Magali “Abbey” Godoy to our team. Abbey came on board several months ago as our resident social media expert...
31
May
Why Customer Service Means So Much To Us
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How much does receiving excellent customer service mean to you? At MeloTel, we’d imagine it means a whole lot! After all, most consumers support businesses that treat them well. It means more to enjoy good customer experiences than it does to simply receive a great product or service. Do you...
27
May
Are You Tired Of Overpaying For Your Telecom Services?
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At MeloTel, one of the most popular declarations we hear from our new clients is “I was paying too much!” In referencing their previous telecom providers, our newest clients immediately make note of the difference between their old and current bills. In addition to incomparable cloud-hosted services, MeloTel is proud...
25
May
The Beauty Of Providing 24/7 Customer Service With ChatBots
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These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important.
Customers...
20
May
Are You Ready To Make The Switch To Cloud-Based Telephony?
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Did you know that over 5 million small and medium-sized businesses in North America have already made the switch to cloud-based telephony? You can drastically simplify your telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to MeloTel today!
MeloTel’s VoIP-based Commercial Phone Services...
17
May
MeloTel Puts Your Office In The Palm Of Your Hand
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In 2021, you don’t have to go to work in order to go to work. These days, working from home and other remote locations is the norm. As a result, it’s no longer the norm to rely on traditional landline telephones in order to make and take business phone calls....
03
May
How To Provide Call Centre Feedback To Your Remote Phone Agents
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Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
29
Apr
Why It’s So Important For Your Customers To Easily Reach You
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No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...