Are you still providing your clients with your personal cell phone number? If so, you’re likely getting calls at awkward and inconvenient times of the day and night. Have your dinners been interrupted? Are you being woken up out of your sleep? These are just a few of the many problems that arise when you don’t use a business phone number for business purposes.
It’s not just a convenience thing. It’s a matter of professionalism. Do you simply answer “hello” when you pick up the phone? Or do potential customers get a professional greeting when they dial a number to talk to you? As you can imagine, there are several benefits to having a business phone number.
Here are five:
1. You can keep your personal cell phone number private.
Wouldn’t it be so much more convenient if you knew that every phone call on your cell was from a friend or family member? Your personal cell phone should be for personal use. Generally speaking, that means you use it at any time you wish for matters that are not business-related. When calls come in you, you can speak candidly and casually without the risk of putting anyone off and potentially losing business.
2. It allows you to maintain your business hours.
What are the operating hours of your company? With a business phone number, you can be assured that any and all phone calls will be taken during those hours. A traditional 9-5, for example, can be designated for live calls between you and your clients. When 5:00 p.m. hits, your business phone number can offer a professional voice greeting to ensure you receive any and all important messages. This is a lot more professional than having callers hear your personal voicemail greeting. A little more on that later…
3. It provides you with a professional voicemail greeting.
With MeloTel’s Commercial Phone Services, you get to take advantage of Voicemail to your Email. This is a fascinating feature that sends any and all voicemails directly to your email inbox as mp3 files. The service ensures that no voicemail ever gets overlooked. As well, they can easily be saved in folders on any device of your choosing.
4. You can have calls forwarded to multiple phones simultaneously.
Our cloud-hosted phone services also enable you to take advantage of Single Number Reach. This incredible service lets you to forward your business phone number to any device of your choosing. That way, you can stay at home or be on the road and still make and take business calls without your callers having any idea you’re not in your office!
5. It enables you to have a greeting message specifically for your customers.
To branch off of our second point, you don’t want callers to get an “unprofessional” vibe from your company. If you only give out your personal phone number, you give callers no option but to hear your personal voice greeting whenever you don’t pick up the phone.
“How’s it going? This is Paul. You’ve missed me but leave me a message so I can hit you back” isn’t exactly the most professional way to greet potential customers. Naturally, an outgoing message containing your company’s name, hours of operation and instructions about how to leave a voicemail is a lot better.