Tag Archives: customer service
07
Sep
Client Spotlight: Cora Breakfast & Lunch
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If you’re like most people, you absolutely love breakfast food. Enjoying top-quality deliciousness of the breakfast variety is exactly what you get when you visit Cora. The breakfast and lunch specialist is known for its belly-filling sumptuous eats. If you just so happen to live in or around the Pickering,...
16
Aug
How Often Do You Update Your Social Media Accounts?
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Before we dive into answering the question posed by the title of today’s blog, we have another question for you. Are you following MeloTel’s social media accounts? If not, here’s your opportunity to do so. Follow the MeloTel Facebook page, MeloTel TikTok account and MeloTel Instagram account today!
Our various accounts...
12
Aug
Generate More Leads And Grow Your ROI With A ChatBot
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We have a question for you. How often do you visit websites? The answer, we’re willing to bet, probably won’t come easy. Like most people, you likely surf the internet with regularity. As well, like most other consumers, you generally browse products and services online before making your buying decisions,...
29
Jul
Why You Should Get A Blog Going On Your Website
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If your company website does not contain a blog section, your company is missing out on many opportunities to grow. There are several different reasons to start a blog. Firstly, it will enrich your website with new content on a regular basis. This works wonders for SEO. Search engines favour...
31
May
Why Customer Service Means So Much To Us
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How much does receiving excellent customer service mean to you? At MeloTel, we’d imagine it means a whole lot! After all, most consumers support businesses that treat them well. It means more to enjoy good customer experiences than it does to simply receive a great product or service. Do you...
25
May
The Beauty Of Providing 24/7 Customer Service With ChatBots
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These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important.
Customers...
10
May
How Can You Reach Thousands Of Customers In One Message?
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Remember “the good old days” when you could freely speak to your customers in person? It seems like so long ago, doesn’t it? These days, our pandemic-burdened world is forcing us all to communicate in ways that allow for social distancing. Read: online. As a result, we don’t get the...
06
May
Does It Get Any Better Than “Free”?
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We would find it hard to believe that there is a single human on Earth who doesn’t enjoy getting something for free. Savvy consumers are always looking out for bargains. As a result, business owners know the importance of offering up discounts when the time is right. However, it must...
03
May
How To Provide Call Centre Feedback To Your Remote Phone Agents
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Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
29
Apr
Why It’s So Important For Your Customers To Easily Reach You
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No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...