customer service Archives - Page 14 of 28 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

06 Nov

Customer Service, Industry News, MeloTel Features

3 Ways To Step Up Your Customer Service During The Holidays

November 6, 2019
By user
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With seven weeks to go until Christmas, you can bet that today is a great time to begin injecting your customer service with some holiday cheer. As you can imagine, people are getting pretty excited about the forthcoming holiday season. Here are three ways to step up...

05 Nov

Customer Service, Industry News, MeloTel Features

The Importance Of Injecting Your Customer Service With Holiday Cheer

November 5, 2019
By user
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Over the course of the next several weeks, consumers from all over North America will be looking for solutions to their gift shopping needs. In order to ensure that your company reaps the benefits of the busiest shopping season of the year, it’s imperative that you offer those solutions. Providing holiday cheer-filled service...

29 Oct

Client Spotlights, Customer Service, MeloTel News

We Appreciate Our Customer Testimonials

October 29, 2019
By user
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In today’s blog, the MeloTel team would like to take the opportunity to acknowledge and thank every one of our clients who have offered us a testimonial. Even though we were offered these testimonials some time ago, we recognize how important they are to our business on an...

17 Oct

Customer Service, Industry News

Why “We’ve Always Done It This Way” Is Unacceptable

October 17, 2019
By user
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The other day, we came across a post on a Twitter account belonging to author, Ian Jukes. It was a meme-like photo that read “The most dangerous phrase in the language is ‘we’ve always done it this way’.” Now, while there wasn’t much context to the tweet to...

10 Oct

Customer Service, Industry News, MeloTel Features

How Running A Call Centre Can Improve Your Company’s Reputation

October 10, 2019
By user
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No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of your industry, you’re sure to have numerous competitors. Separating your brand from its competition demands that you make your customers feel better about their experiences than any other business.

08 Oct

Customer Service, Industry News, MeloTel Features

Could Your Business Benefit From Opening A Call Centre?

October 8, 2019
By user
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In many cases, poor customer service is defined by how long a person has to wait when he/she calls a company. “I was literally waiting for someone to pick up for about a half an hour,” we often heard our colleagues say, “Over and over again, I hear this message saying...

02 Oct

Customer Service, Industry News, MeloTel News

‘Tis The Season To Treat Your Customers Right

October 2, 2019
By user
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Last week, our blog pointed out that Thanksgiving was on the way - this year, it falls on Monday, October 14th. As a result, a particular blog stuck to the theme of thanking customers and, in fact, highlighted the practice as a year-round necessity. Of course, October isn’t...

20 Sep

Customer Service, Industry News

3 Signs Your Customer Service Style Is A Cut Above The Rest

September 20, 2019
By user
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So, you fancy yourself an excellent customer service provider, do you? Well, that’s great! Here’s hoping your customers always enjoy their experiences interacting with you and the members of your staff. However, if you’re noticing that you’ve been getting more complaints than compliments, as of late, it may be time to adjust...

18 Sep

Customer Service, Industry News

You Know You’re An Excellent Customer Service Provider When…

September 18, 2019
By user
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Are your customers truly happy with the type of customer service your company provides? Are there some key elements of your customer service style that needs improving? How do you really know if you’re an excellent customer service provider or not? Let’s complete the sentence that is the title of today’s blog,...

12 Sep

Customer Service, Industry News, MeloTel Features

Why Quickly Returning Phone Calls Is A Must

September 12, 2019
By user
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In today’s world, we have countless ways to communicate with each other. In addition to the good old telephone, we have email, texting, messaging apps and a myriad of social media accounts that all allow us to send messages. So, when you really think about it, there is absolutely no excuse for...

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Tag Archives: customer service

3 Ways To Step Up Your Customer Service During The Holidays

The Importance Of Injecting Your Customer Service With Holiday Cheer

We Appreciate Our Customer Testimonials

Why “We’ve Always Done It This Way” Is Unacceptable

How Running A Call Centre Can Improve Your Company’s Reputation

Could Your Business Benefit From Opening A Call Centre?

3 Signs Your Customer Service Style Is A Cut Above The Rest

You Know You’re An Excellent Customer Service Provider When…

Why Quickly Returning Phone Calls Is A Must

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