26 Apr Industry News, MeloTel Features Finding Ways To Step Up Productivity In Your Call Centre April 26, 2017 By user 0 comments Call centres are busy places, buzzing with energy and a lot of enthusiasm. The best ones are, anyway. Call centre
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
16 Jan Industry News, MeloTel Features 3 Rules That Promote High Productivity In Your Call Centre January 16, 2017 By user 0 comments Call centre managers have the tough tasks of ensuring their (sometimes) large teams are working as productively as possible. With
21 Nov Industry News, MeloTel Features Examining The Benefits Of Click2Call Technology November 21, 2016 By user 0 comments For obvious reasons, call centres and their telephones go hand in hand. It’s a business type that relies heavily on
31 Oct MeloTel Features, MeloTel News Would You Be Willing To Treat MeloTel To A Referral? October 31, 2016 By user 0 comments Happy Halloween everyone! Tonight’s the night that many of us have been looking forward to all month. It’s a pretty
17 Aug MeloTel Features How Can The Olympics Help Your Call Centre Business? August 17, 2016 By user 0 comments Have you been keeping up with all of the action taking place during the current Summer Olympic Games in Rio
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
05 Jul Customer Service, MeloTel Features Gaining Your Business A Friend With MeloTel July 5, 2016 By user 0 comments At MeloTel, we place a very strong emphasis on customer service. Ensuring that each and every one of our interactions
27 Jun Industry News, MeloTel Features How Does VoIP Improve Call Centre Productivity? June 27, 2016 By user 0 comments Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP