12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
22 Feb Industry News, MeloTel Features The Importance Of Introducing Gamification To Your Call Centre February 22, 2018 By user 0 comments We can’t lie. We’re a bit heartbroken this morning. There are certain members of the MeloTel team who stayed up
09 Feb MeloTel Features, MeloTel News How To Make The Lives Of Your Call Centre Employees Easier February 9, 2018 By user 0 comments Call centre work isn’t easy. There are many who will read that sentence and immediately feel that it’s an understatement.
08 Jan Industry News, MeloTel Features 3 Ways To Keep Your Call Centre Staff Pumped About Working For You January 8, 2018 By user 0 comments Now that 2018 is over a week old, the majority of the North American population is back to work. Have
02 Jan MeloTel Features, MeloTel News A Very Happy New Year From MeloTel! January 2, 2018 By user 0 comments Happy New Year everyone! 2018 is finally here! And with the changing of the calendar comes a brand new opportunity
05 Dec Industry News, MeloTel Features Important Elements Of A Company Website – Especially During The Holidays December 5, 2017 By user 0 comments During this time of year, retailers from all over North America are at their busiest. They are welcoming more customers
03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
20 Oct MeloTel Features, MeloTel News Completing Our Look At “Da Feeder 5 Minute(ish) Intro” October 20, 2017 By user 0 comments In our last blog, we introduced our recently posted YouTube video entitled “DaFeeder 5 Minute(ish) Intro”. In the video, MeloTel
29 May Customer Service, MeloTel Features 4 Effective Ways To Help Call Centre Reps With Their Performance May 29, 2017 By user 0 comments If you own or manage a call centre, you know how much effort needs to be put into securing strong