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QUOTES

Industry News

HomeArchive by Category "Industry News" (Page 10)
29 Apr
Customer Service, Industry News, MeloTel Features

Why The Business Phone Is Still Alive And Well

  • April 29, 2024
  • By author-avatar Dan Faraldo
We definitely get it. In 2024, there is a myriad of ways for us to communicate with each other. On a regular basis, we all send e-mails, text messages and direct messages on social media. Getting in touch with friends, clients, colleagues and co-workers has never been easier, right? Well,...

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25 Apr
Industry News, MeloTel News

How 3D Virtual Tours Unlock Greater Success For Real Estate Agents

  • April 22, 2024
  • By author-avatar Dan Faraldo
The world of real estate is very competitive. Agents are always seeking new and innovative ways to stand out from the crowd in order to attract those who either looking to buy or sell homes. A great way for real estate agents to gain business is to create 3D virtual...

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11 Apr
Industry News, MeloTel Features, Social Media

4 Penny-Pinching Pro Tips To Help Small Businesses Save Big Bucks!

  • April 9, 2024
  • By author-avatar Dan Faraldo
Every business owner wants to make money. Turning profits is, at the end of the day, the key to running a successful business. The problem is that not every business owner knows how to save money. Naturally, spending a lot less than you earn is a great way to enjoy...

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09 Apr
Customer Service, Industry News, MeloTel Features

How Offering Service With A Smile Works To Set Your Brand Apart

  • April 9, 2024
  • By author-avatar Dan Faraldo
Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...

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28 Mar
Customer Service, Industry News, MeloTel Features

Proof That Word Of Mouth Promotion Is The Best Kind Of Advertising

  • March 25, 2024
  • By author-avatar Dan Faraldo
This is one of those “If we’ve said it once, we’ve said it a thousand times” things. Nothing beats word of mouth promotion. Like the vast majority of business owners, the Melo Technology team is well aware that consumers trust the words of other consumers much more than they do...

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26 Mar
Customer Service, Industry News, MeloTel Features

5 Must-Do’s For Every Customer Service Phone Agent

  • March 25, 2024
  • By author-avatar Dan Faraldo
Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service. That’s what makes us so proficient in customer care. We know the difficulties that can be experienced when having discussions with people you’ve never met and can’t see in person....

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22 Mar
Customer Service, Industry News, MeloTel News

The Power Of Getting Positive Google Reviews For Your Business

  • March 19, 2024
  • By author-avatar Dan Faraldo
In our last blog, we highlighted a few of our 5-star Google reviews. Allow us to reiterate just how much it means to us to have so many of our clients share their positive experiences with the world! As we noted in that blog, we have nearly 100 reviews and...

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15 Mar
Customer Service, Industry News, MeloTel Features

Separating Your Brand From Others Through Unbeatable Customer Care

  • March 11, 2024
  • By author-avatar Dan Faraldo
Your company provides excellent products and services. Congratulations! That makes your brand pretty much the same as most of its competitors. What truly sets you apart from others is your ability to make your customers feel valued and appreciated. Unbeatable customer service is a vital part of any brand’s repertoire....

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12 Mar
Customer Service, Industry News, MeloTel Features

What Are The Top Reasons Customers Change Service Providers?

  • March 11, 2024
  • By author-avatar Dan Faraldo
We all hate poor customer service. Literally no one is interested in calling up a company for help and receiving confusing answers to questions or worse, no help at all. Of course, it doesn’t help matters much if the service provider doesn’t deliver on what it promised. Such experiences will...

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08 Mar
Customer Service, Industry News, MeloTel Features

How To Tell If Your Service Provider Can’t Be Trusted

  • March 5, 2024
  • By author-avatar Dan Faraldo
In our last blog, we pointed out a number of things to look for in a telecom company that provides cloud-hosted solutions. They included scalable technology that grows with your company, high-quality customer service and transparent pricing, just to name a few. Naturally, the Melo Technology team is more than...

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