customer service Archives - Page 13 of 14 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

27 Feb

Customer Service, Industry News, MeloTel Features, MeloTel News

3 Reasons To Offer Your New Product Or Service For Free

February 27, 2020
By user
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The word “free” is almost always guaranteed to grab the attention of consumers. Who doesn’t like getting something for free? However, for many business owners, the word “free” is often something that sends them recoiling. How can you expect to make any money by giving things away? If...

25 Feb

Customer Service, Industry News, MeloTel Features

How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen

February 25, 2020
By user
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The MeloTel team uses the phone a lot. Considering the fact that we offer services to business owners all over Canada and the United States, it’s mandatory that we use the phone to stay in touch with our clients. As a result, we’ve worked to develop a strong...

14 Feb

Industry News, MeloTel Features, MeloTel News

How Much Help Can A Blog Be To Your Company?

February 14, 2020
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In today’s business world, blogs on company websites have overtaken other, more-expensive modes of advertising as top ways to grow a brand’s reputation. Unlike traditional commercials, blogs provide more regularly-updated personal takes on industry-related issues. Reading a blog is like having a conversation with a friend. Or, at...

07 Feb

Customer Service, Industry News, MeloTel News

Just How Important To Your Business Are Online Reviews?

February 7, 2020
By user
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The answer to the question posed by today’s blog title was actually answered by the first sentence of our last blog. “Online reviews mean the world to businesses,” it reads. But, as you may have guessed, we’d like to elaborate on that point just a little more. Online...

06 Feb

Customer Service, Industry News, MeloTel News, Social Media

Post A Google Review For MeloTel Using Our Friendly New Link!

February 6, 2020
By user
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Online reviews mean the world to businesses. In 2020, a positive online review is worth so much more than a traditional advertising method such as a radio spot, television commercial or flyer. That’s because consumers are smart enough to know that online reviews are generally genuine. Nothing beats...

05 Feb

Customer Service, Industry News, MeloTel Features

Finding The Best Ways To Handle Customer Complaints

February 5, 2020
By user
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Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints...

17 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

3 More Ways To Help Your Phone Agents Have Better Days

January 17, 2020
By user
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If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the...

16 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

The Art Of Boosting Call Centre Employee Morale

January 16, 2020
By user
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Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the...

15 Jan

Customer Service, Industry News

Windows 7 Reaches End Of Life

January 15, 2020
By user
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Now that we are living in the 20s, it stands to reason for us all to expect many technological advances to come. Many are bound to make those of the previous decade appear archaic. Microsoft’s move from Windows 7 to Windows 10 is one of the first advances...

14 Jan

Customer Service, Industry News

How To Establish A Customer-Centric Brand

January 14, 2020
By user
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At MeloTel, providing unbeatable customer service is a top priority. Now, we realize that many companies, all across North America, live by this same mantra. But to be fair, not all customer service regimens are created equal. As far as our team is concerned, providing the best customer...

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Tag Archives: customer service

3 Reasons To Offer Your New Product Or Service For Free

How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen

How Much Help Can A Blog Be To Your Company?

Just How Important To Your Business Are Online Reviews?

Finding The Best Ways To Handle Customer Complaints

3 More Ways To Help Your Phone Agents Have Better Days

The Art Of Boosting Call Centre Employee Morale

Windows 7 Reaches End Of Life

How To Establish A Customer-Centric Brand

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