03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
26 Oct Industry News, MeloTel Features Never Underestimate The Importance Of Providing Feedback October 26, 2017 By user 0 comments We’re not exactly sure that there’s a downside to providing feedback to your employees. After all, if one of your
20 Oct MeloTel Features, MeloTel News Completing Our Look At “Da Feeder 5 Minute(ish) Intro” October 20, 2017 By user 0 comments In our last blog, we introduced our recently posted YouTube video entitled “DaFeeder 5 Minute(ish) Intro”. In the video, MeloTel
17 May Industry News, MeloTel Features 4 Reasons Why Employees Want You To Give Them Feedback May 17, 2017 By user 0 comments Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is
05 May Industry News, MeloTel Features 4 Ways To Boost The Energy Levels Of Your Employees May 5, 2017 By user 0 comments It may be hard to believe but we’re nearly at the halfway point of 2017. (See what we did there?
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
30 Nov Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Nice” Lists November 30, 2016 By user 0 comments Well, we all know what Santa Claus is up to these days. He’s been checking his “naughty” and “nice” lists