30 Nov Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Nice” Lists November 30, 2016 By user 0 comments Well, we all know what Santa Claus is up to these days. He’s been checking his “naughty” and “nice” lists
21 Nov Industry News, MeloTel Features Examining The Benefits Of Click2Call Technology November 21, 2016 By user 0 comments For obvious reasons, call centres and their telephones go hand in hand. It’s a business type that relies heavily on
16 Nov Industry News, MeloTel Features 3 Ways That VoIP Features Can Benefit Your Company November 16, 2016 By user 0 comments In our last blog, we revisited the topic of VoIP technology and explained how many of its features are able
19 Sep Industry News, MeloTel Features The Importance Of Boosting Employee Morale September 19, 2016 By user 0 comments How important is it to maintain high levels of employee morale at your business? Well, perhaps, we should ask the
15 Aug MeloTel Features, MeloTel News 3 Really Cool Things MeloTel Can Do For Your Business August 15, 2016 By user 0 comments Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we
10 Aug Customer Service, MeloTel Features How Does Call Routing Help You To Improve Your Business? August 10, 2016 By user 0 comments What is call routing? Incoming call routing is an excellent feature that comes as part of MeloTel’s VoIP-based Commercial Phone
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
13 Jun Customer Service, MeloTel Features How Does DaFeeder Preview Dialer Better Your Business? June 13, 2016 By user 0 comments Customer service is everything. For one, we know it because our customers tell us so. And we also know because
10 May Industry News, MeloTel Features 4 Business-Boosting Benefits Of Using A Predictive Dialer May 10, 2016 By user 0 comments At one point in our history, all call centres incorporated lead sheets. These were physical pieces of paper that contained
02 May MeloTel Features, MeloTel News MeloSIP Click2Call Now Compatible With Google Chrome! May 2, 2016 By user 0 comments As MeloTel customers are already aware, we work pretty hard at coming up with new ways to make the lives