24 Jul Industry News, MeloTel Features How To Avoid Giving The “Same Old, Same Old” Impression July 24, 2017 By user 0 comments When have you ever heard the term “same old, same old” being used in a positive way? The phrase is
02 Jun Industry News, MeloTel Features The Importance Of Improving Your Employee Relationships June 2, 2017 By user 0 comments You’ve probably come across a blog or two that has encouraged you to be more open with your customers. In
17 May Industry News, MeloTel Features 4 Reasons Why Employees Want You To Give Them Feedback May 17, 2017 By user 0 comments Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is
05 May Industry News, MeloTel Features 4 Ways To Boost The Energy Levels Of Your Employees May 5, 2017 By user 0 comments It may be hard to believe but we’re nearly at the halfway point of 2017. (See what we did there?
26 Apr Industry News, MeloTel Features Finding Ways To Step Up Productivity In Your Call Centre April 26, 2017 By user 0 comments Call centres are busy places, buzzing with energy and a lot of enthusiasm. The best ones are, anyway. Call centre
07 Apr Customer Service, Industry News, MeloTel Features 4 Steps To Impressing A First-Time Customer Over The Phone April 7, 2017 By user 0 comments As we reported in our blog, earlier this week, the MeloTel team had a fantastic time at last week’s Better
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
22 Feb Customer Service, MeloTel News MeloTel Would Love Your Review On Google! February 22, 2017 By user 0 comments We can’t think of a better way to promote a business than to have customers do it. That’s right. Nothing
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling