24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
23 Apr Customer Service, Industry News, MeloTel Features Is It Still Necessary To Leave Voicemails? April 23, 2019 By user 0 comments Ask the average millennial if he/she still leaves or checks voicemail messages and you’ll probably receive the following response: “What’s
18 Apr Industry News, MeloTel Features, Social Media The Role Of Social Media In Growing Your Business April 18, 2019 By user 0 comments Is it important to be on social media in order to grow your business? In 2019, that’s a silly question.
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
04 Apr Customer Service, Industry News, MeloTel Features Does Smiling On The Phone Really Make A Difference? April 4, 2019 By user 0 comments Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
06 Feb Industry News, MeloTel Features, MeloTel News, Social Media 3 Important Must-Haves For Your Company Website February 6, 2019 By user 0 comments In our last blog, we revisited the importance of blogging and highlighted some of the main benefits of having a
13 Nov Just For Fun, MeloTel News, Social Media Congratulations To The Winner Of Our “Best Clean Joke Contest”! November 13, 2018 By user 0 comments Last week Wednesday, the MeloTel team finally brought its “Best Clean Joke Contest” to a close. As promised, we revealed
01 Nov Customer Service, Industry News, MeloTel Features How To Bolster Your Customer Service For The Holiday Rush November 1, 2018 By user 0 comments Welcome to the first of November! In the business world, today is unofficially regarded as the first day of the
31 Oct Client Spotlight, Customer Service, MeloTel News Happy Halloween From MeloTel! October 31, 2018 By user 0 comments Happy Halloween everyone! It’s very special day of the year today. This evening will mark yet another annual celebration of
07 Sep Industry News, MeloTel Features Never Underestimate The Importance Of Feedback September 7, 2018 By user 0 comments MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense