07 Jul Industry News, MeloTel Features 3 Ways To Make Your Telemarketers’ Lives Easier July 7, 2017 By user 0 comments If you’re an employer of telephone agents, then you know just how hard it can be to hear the word
23 Jun Industry News, MeloTel Features 4 Phone Etiquette Practices That Showcase Excellent Customer Service June 23, 2017 By user 0 comments When you’re speaking with someone on the phone, you don’t have the advantage of eye contact, hand gestures and facial
16 Jun Industry News, MeloTel Features 4 Simple Steps To Growing Customer Relationships Over The Phone June 16, 2017 By user 0 comments The beauty of speaking to someone face-to-face is that it allows you to communicate without even using words. A smile,
12 Jun MeloTel Features, MeloTel News Saving You Money Is All Part Of The Plan June 12, 2017 By user 0 comments “I’m getting overcharged and underserviced”. This statement is one that has been repeated by many a new MeloTel client when
25 May Customer Service, MeloTel News How Important Are Customer Testimonials To A Business? May 25, 2017 By user 0 comments In today’s world – one where online customer reviews are commonplace – it can be argued that customer testimonials are
23 May Customer Service, MeloTel Features 3 Simple Steps To Being An Over-The-Phone Customer Service Master May 23, 2017 By user 0 comments Speaking over the phone is easy, right? After all, the vast majority of us do it every day. There’s nothing
07 Apr Customer Service, Industry News, MeloTel Features 4 Steps To Impressing A First-Time Customer Over The Phone April 7, 2017 By user 0 comments As we reported in our blog, earlier this week, the MeloTel team had a fantastic time at last week’s Better
30 Nov Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Nice” Lists November 30, 2016 By user 0 comments Well, we all know what Santa Claus is up to these days. He’s been checking his “naughty” and “nice” lists
14 Nov Customer Service, Industry News, MeloTel Features How Do VoIP Features Improve Your Business? November 14, 2016 By user 0 comments Would you like it if your life was made easier? It’s a rhetorical question, isn’t it? Who would want their
13 Oct Industry News, MeloTel Features The Importance Of Sprucing Up Your Website For The Holidays October 13, 2016 By user 0 comments We’re nearly halfway through October. That means that the holiday shopping rush is set to begin in just a little