14 Mar Customer Service, MeloTel Features Making Or Breaking The Customer Experience Through Hold Time March 14, 2018 By user 0 comments We’ve devoted numerous blogs to the concept of hold time. And, in case, you’re wondering why, please know that hold
26 Jan Customer Service, MeloTel Features More Telephone Etiquette Tips To Help Separate Your Brand From Its Competitors January 26, 2018 By user 0 comments An objective of business owners everywhere is to have their businesses stand out from their competitors. In many cases, they
25 Jan Customer Service, MeloTel Features Telephone Etiquette Tips That Help To Secure Loyal Customers January 25, 2018 By user 0 comments At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help
12 Jan Industry News, MeloTel Features 5 Steps To Making Sales On Your First Calls To New Leads January 12, 2018 By user 0 comments Readers of the MeloTel Blog know how much we respect telemarketers. We are constantly giving them credit for being among
05 Jan Industry News, MeloTel Features 4 Steps To Leaving Professional Voicemails Every Time January 5, 2018 By user 0 comments We’ve all probably left so many voice messages in our days that we take for granted that we know how
29 Nov Customer Service, MeloTel Features Discerning Between The Right And Wrong Ways To Take Someone Off Hold November 29, 2017 By user 0 comments In our last blog, we revisited the topic of placing customers on hold and unveiled some of the appropriate steps
03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
13 Oct Industry News, MeloTel Features The Art Of Turning Irate Callers Into Fans Of Your Brand October 13, 2017 By user 0 comments Anyone who has ever worked on the phone knows the importance of providing excellent customer service. However, it can be
12 Oct Customer Service, MeloTel News MeloTel In A Nutshell: Tech Wizards Who Provide Unbeatable Customer Service October 12, 2017 By user 0 comments Not everyone is a computer whiz. And that’s why MeloTel hires the best computer whizzes in the business! We not
25 Sep Industry News, MeloTel Features 5 Phone Etiquette Rules All Business Professionals Should Practice September 25, 2017 By user 0 comments No matter the industry you’re in, it is likely that a good portion of your business is conducted over the