05 Apr Customer Service, MeloTel Features, MeloTel News 3 Phrases That All Customer Service Phone Agents Should Use April 4, 2024 By Dan Faraldo Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days
15 Dec Industry News, MeloTel News How Infusing Holiday Cheer Energizes Your Workplace December 13, 2023 By Dan Faraldo This is just a reminder that Melo Technology will be closing today at 3 p.m. Eastern Time. This is because
22 Sep Customer Service, Industry News, MeloTel Features How Utilizing Hold Music Swings Success The Way Of Your Company September 22, 2023 By user Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their
29 Jun Customer Service, MeloTel Features, MeloTel News Becoming A Master Of Excellent Customer Service Over The Phone June 29, 2023 By user Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your
26 Jun Industry News, MeloTel Features, MeloTel News What Are The Top Benefits Of Working Remotely During The Summer? June 26, 2023 By user How are you enjoying the summer so far? Are you a big fan of the season of sun-kissed days, cool
09 Mar Customer Service, Industry News, MeloTel Features Sweetening Your Customer Service With Custom Hold Music March 9, 2023 By user When customers call a business, they are often put on hold while they wait to be connected with a representative.
06 Sep Industry News, MeloTel Features, MeloTel News The Benefits Of A 3D Guided Tour In The Restaurant Industry September 6, 2022 By user Are you a restaurant owner? If so, the MeloTel team strongly encourages you to enter our new contest! We are
15 May Industry News, MeloTel Features, MeloTel News How To Make Working From Home More Fun May 15, 2020 By user 0 comments Is working from home new to you? If you’re finding it a bit taxing getting up for work every morning
02 Oct Customer Service, Industry News, MeloTel News ‘Tis The Season To Treat Your Customers Right October 2, 2019 By user 0 comments Last week, our blog pointed out that Thanksgiving was on the way – this year, it falls on Monday, October
02 Aug Customer Service, Industry News, MeloTel Features Avoiding Awkwardness: Ending Calls The Professional Way August 2, 2019 By user 0 comments We’ve all been on the phone with talkative customers. And, as we mentioned in our last blog, we love them!