04 Apr Customer Service, Industry News, MeloTel Features Does Smiling On The Phone Really Make A Difference? April 4, 2019 By user 0 comments Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
28 Mar Customer Service, Industry News, MeloTel Features Standing Out As A Top Provider Of Customer Service March 28, 2019 By user 0 comments If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is
27 Mar Customer Service, Industry News, MeloTel Features How To Perform The Perfect Customer Service Phone Call March 27, 2019 By user 0 comments Talking on the phone is easy, right? You say “hello” at the beginning of the call and “goodbye” at the
07 Feb Industry News, MeloTel News How To Win The War Against Spam February 7, 2019 By user 0 comments “They got me!” exclaimed one of our colleagues, earlier this week. In an angry confession, he admitted that upon receiving
05 Dec Customer Service, Industry News, MeloTel Features Delivering Your Best Customer Service Is A Holiday Season Must December 5, 2018 By user 0 comments Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time
27 Nov Industry News, MeloTel News The MeloTel Team Is Expanding! November 27, 2018 By user 0 comments Have you noticed the news about a new career opportunity with MeloTel? Yesterday, we posted to our blog, Facebook page,
07 Nov Industry News, MeloTel Features 3 Ways Blogs Make Your Business Look Better November 7, 2018 By user 0 comments At MeloTel, we love blogging! Perhaps, you’ve noticed. No less than four times a week, we ensure that our company
02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
17 Oct Customer Service, Industry News, MeloTel News 3 Important Ways To Treat (Not Trick) Your Customers October 17, 2018 By user 0 comments We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be
24 Aug Customer Service, Industry News, MeloTel Features 5 More Phone Etiquette Tips That Will Improve Your Customer Service August 24, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of phone etiquette and listed a number of ways you can