13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
10 Oct Customer Service, Industry News, MeloTel Features How Running A Call Centre Can Improve Your Company’s Reputation October 10, 2019 By user 0 comments No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
06 Aug MeloTel Features, MeloTel News MeloTel Can Be Your Call Centre’s Best Friend August 6, 2019 By user 0 comments At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.
30 Jul Industry News, MeloTel Features, MeloTel News How To Increase Productivity In Your Call Centre July 30, 2019 By user 0 comments All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
31 May Industry News, MeloTel Features How The Raptors Can Help Improve Your Call Centre May 31, 2019 By user 0 comments Was there anyone in North America not watching Game 1 of the NBA Finals last night? You don’t need to
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
14 Feb Customer Service, Industry News, MeloTel Features 2 Important Ways To Grow Loving Customer Relationships February 14, 2019 By user 0 comments On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
08 Feb Customer Service, Industry News, MeloTel Features Strengthening After Call Work Can Boost Call Centre Production February 8, 2019 By user 0 comments It’s important for us to highlight – once again – that a call centre phone agent’s job is not an