17 Jan Customer Service, Industry News, MeloTel Features, MeloTel News 3 More Ways To Help Your Phone Agents Have Better Days January 17, 2020 By user 0 comments If you own and/or operate a call centre business, you know better than anyone just how hard it can be
08 Aug Customer Service, Industry News, MeloTel Features 3 Keys To Offering Incomparable Customer Service August 8, 2019 By user 0 comments There’s not a business owner alive who doesn’t want to see his/her company gain the reputation of being “the best
24 May Industry News, MeloTel Features The Art Of Providing Feedback Without Hurting Feelings May 24, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
21 Feb Customer Service, Industry News, MeloTel Features 3 Tips For Training Your New Call Centre Employees February 21, 2019 By user 0 comments As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
20 Dec Industry News, MeloTel News The Art Of Building The Perfect Team December 20, 2018 By user 0 comments Nobody is perfect. And, as a result, no team of people can be perfect. However, there is a method by
11 Dec MeloTel News The MeloTel Family Is Growing! December 11, 2018 By user 0 comments A couple of weeks ago, we revealed that the MeloTel team was looking to add to its already illustrious staff.
28 Nov Industry News, MeloTel News How Having A Fun Working Environment Is Good For Business November 28, 2018 By user 0 comments At MeloTel, we have had the pleasure of calling Calgary-based Hire Value Inc. our client for the better part of
27 Nov Industry News, MeloTel News The MeloTel Team Is Expanding! November 27, 2018 By user 0 comments Have you noticed the news about a new career opportunity with MeloTel? Yesterday, we posted to our blog, Facebook page,
07 Nov Industry News, MeloTel Features 3 Ways Blogs Make Your Business Look Better November 7, 2018 By user 0 comments At MeloTel, we love blogging! Perhaps, you’ve noticed. No less than four times a week, we ensure that our company