22 Apr

Customer Service, MeloTel Features

How Switching To VoIP Will Cook Up More Business At Your Restaurant

• April 22, 2024
• By Dan Faraldo

No matter your business type or industry, it’s vital that you have the ability to quickly and clearly communicate with

18 Apr

Customer Service, MeloTel Features

3 More Phrases That All Customer Service Phone Agents Should Use

• April 16, 2024
• By Dan Faraldo

Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.

26 Mar

Customer Service, Industry News, MeloTel Features

5 Must-Do’s For Every Customer Service Phone Agent

• March 25, 2024
• By Dan Faraldo

Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service.

20 Dec

Customer Service, MeloTel Features, MeloTel News

Using Your Over The Phone Customer Service To Dial Up Success

• December 20, 2023
• By Dan Faraldo

Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions

01 Dec

Industry News, MeloTel Features

Canada Launches New 9-8-8 Suicide Crisis Helpline

• December 1, 2023
• By Dan Faraldo
• 0 comments

There will never come a time when a listening ear isn’t incredibly valuable. This is especially true in a world

16 Nov

MeloTel Features, Social Media

Using Holiday Music To Jingle All The Way To Sales Success

• November 16, 2023
• By Dan Faraldo

Are you a fan of holiday music? Here’s hoping so! During this time of year, it emanates from speakers all

08 Nov

Customer Service, MeloTel Features

Ringing Up Customer Satisfaction With Excellent Customer Service

• November 8, 2023
• By Dan Faraldo

No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season,

03 Nov

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18 Oct

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