10 Sep Customer Service, Industry News, MeloTel Features How Can Putting Callers On Hold Improve Customer Satisfaction? September 10, 2019 By user 0 comments The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
07 Dec Customer Service, Industry News, MeloTel Features A Reminder Of How To Properly Put Callers On Ho-Ho-Hold December 7, 2018 By user 0 comments As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time
18 May Customer Service, Industry News, MeloTel Features What Are The Right And Wrong Ways To Place Callers On Hold? May 18, 2018 By user 0 comments No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making
15 Dec Industry News, MeloTel Features Revisiting The Importance Of Hold Music For Your Callers December 15, 2017 By user 0 comments There’s only ten days until Christmas! Needless to say, it’s a pretty exciting time of year. From everyone, here at
13 Oct Industry News, MeloTel Features The Art Of Turning Irate Callers Into Fans Of Your Brand October 13, 2017 By user 0 comments Anyone who has ever worked on the phone knows the importance of providing excellent customer service. However, it can be
25 Aug Industry News, MeloTel Features Why It’s Important To Have Your Callers Hear Hold Music August 25, 2017 By user 0 comments Legend has it that hold music was invented as a result of a happy accident. A factory worker’s business –
12 Aug Customer Service, MeloTel Features 5 Reasons You Want Your Callers Listening To Custom Hold Music August 12, 2016 By user 0 comments As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
01 Feb MeloTel Features, MeloTel News 5 Smart Techniques For Placing Callers On Hold February 1, 2016 By user 0 comments Providing excellent customer service should be on the top of every business owner’s daily to-do lists. Coming up with a
24 Oct Industry News 5 Guidelines For Handling Irate Callers October 24, 2014 By user Over the past week, our blogs have been focused on the type of phone etiquette necessary to make sure customers
20 Oct MeloTel Features 5 Tips To Placing Callers On Hold October 20, 2014 By user Good communication is everything. And when you conduct business on the phone, this is especially true. When you are not