10 Oct Customer Service, Industry News, MeloTel Features How Running A Call Centre Can Improve Your Company’s Reputation October 10, 2019 By user 0 comments No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of
11 Sep Customer Service, Industry News, MeloTel Features Warm Transfers Are Essential For Excellent Customer Service September 11, 2019 By user 0 comments “Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
13 Aug MeloTel Features, MeloTel News Highlighting A Few Of Our Most Popular Services August 13, 2019 By user 0 comments Last week, our blog highlighted some of the fantastic VoIP-based services, offered by MeloTel, that help us to be a
06 Aug MeloTel Features, MeloTel News MeloTel Can Be Your Call Centre’s Best Friend August 6, 2019 By user 0 comments At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.
12 Jul Customer Service, Industry News, MeloTel Features 3 More Keys To Call Centre Success July 12, 2019 By user 0 comments In our last blog, we revisited the topic of call centre success by highlighting some of the signs of an
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
26 Jun Customer Service, Industry News, MeloTel Features The Importance Of Following Up With Your Customers June 26, 2019 By user 0 comments So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
25 Jun Industry News, Lifestyle, MeloTel Features What Are The Benefits Of Working From Home? June 25, 2019 By user 0 comments At first glance, the answer to the question posed by today’s blog title may appear obvious. “There are tons of
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If