28 Feb MeloTel Features, MeloTel News Looking At Our Favourite Business-Growing Innovations February 28, 2020 By user 0 comments With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So,
20 Feb Industry News, MeloTel Features, MeloTel News Finding More Ways To Step Up Production In Your Call Centre February 20, 2020 By user 0 comments In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to
04 Feb Customer Service, Industry News, MeloTel Features How Live Call Monitoring Will Help You Coach A Championship Team February 4, 2020 By user 0 comments Do you own or operate a call centre business? If so, it’s part of your job to make sure your
14 Jan Customer Service, Industry News How To Establish A Customer-Centric Brand January 14, 2020 By user 0 comments At MeloTel, providing unbeatable customer service is a top priority. Now, we realize that many companies, all across North America,
21 Nov Industry News, MeloTel Features, MeloTel News 3 Ways To Make Your Company Website More Festive November 21, 2019 By user 0 comments Time really flies, doesn’t it? We’re less than five weeks away from Christmas and holiday shopping fever is being felt
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
07 Nov Customer Service, Industry News, MeloTel Features Why Live Call Monitoring Is Such A Business Booster November 7, 2019 By user 0 comments Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete
05 Nov Customer Service, Industry News, MeloTel Features The Importance Of Injecting Your Customer Service With Holiday Cheer November 5, 2019 By user 0 comments Over the course of the next several weeks, consumers from all over North America will be looking for solutions to
25 Oct Customer Service, Industry News, MeloTel Features Revisiting The Importance Of Quality Feedback In Call Centres October 25, 2019 By user 0 comments As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both
15 Oct Industry News, MeloTel News Please Beware Of The Fake MeloTel Job Posting On Indeed October 15, 2019 By user 0 comments A couple of weeks ago, we made the announcement about a MeloTel imposter who was fraudulently luring job seekers with