MeloTel News
04
Sep
Let’s Have A Chat!
By now, it should come as no surprise that MeloTel is in the business of doing right by its customers. More than just “doing right”, we strive to provide the ultimate customer satisfaction experience. Now, we don't claim to be miracle workers or anything. But we sure do make it...
31
Aug
A Big Name Company’s Big Fail
“I’ve never been so angry with a company in my entire life,” admitted Eddie. He had just gotten off the phone with his telephone, cable and internet provider – a process that he insisted took two and a half hours of his life away! Eddie, you see, had contacted this big name...
29
Aug
The #VoipRevolution Starts Now!
Now, this is getting ridiculous! Over the past few weeks, MeloTel has received more calls and emails detailing bad news stories about the big name telephone companies than ever before. We’re not sure if these tales are coming at a more rapid pace due to some of our recent blogs,...
27
Aug
We Got This SiteLocked!
News flash! MeloTel is committed to providing all of its clients with the ultimate customer service experience. And as much as you may have heard (or read) us saying that before, we’re happy to introduce yet another way in which we will be maintaining that commitment. It’s all about security....
24
Aug
Twitter Also Terrific For Top-Notch Service
We mentioned in our last blog how much Facebook has helped us, here at MeloTel. It has provided us with one of our best sources of communication with our clients. Of course, we are always encouraging our customers to call us directly at 1-888-MELOTEL. However, Facebook provides us the ability...
22
Aug
Facebook Improves Your Customer Service
Most people jump on their Facebook profiles each and every day – several times a day! At least, that's what it seems like. Meeting someone these days who does NOT have a Facebook profile is a rarity. So when it comes to your business, is there any good reason to...
22
Aug
Facebook Improves Your Customer Service
Most people jump on their Facebook profiles each and every day – several times a day! At least, that's what it seems like. Meeting someone these days who does NOT have a Facebook profile is a rarity. So when it comes to your business, is there any good reason to...
20
Aug
Get More From Blogging
So what's in a blog anyway? At MeloTel, we feel that there's so much that blogs can do for your company. Don't underestimate the power of a blog! They help to build a fanbase unlike any other form of online promotion. And why is that? Blogs are direct forms of...
20
Aug
Get More From Blogging
So what's in a blog anyway? At MeloTel, we feel that there's so much that blogs can do for your company. Don't underestimate the power of a blog! They help to build a fanbase unlike any other form of online promotion. And why is that? Blogs are direct forms of...
17
Aug
Respect Goes A Long Way
It is not uncommon to hear people complain about the faceless, big name companies who provide telephone and internet services. Most often, we hear that they don't treat their customers like people, but instead like numbers that all add up to big bucks. “Where is the personalized service?” we are...