Customer Service
03
Jun
The Importance Of Showing Everyone Courtesy And Respect
Earlier this week, MeloTel released an official company statement relaying our stance on the current events. Acts of hate, for any reason, have no place in our world. As a company, we remain steadfastly committed to our role in treating all people with courtesy, dignity and respect. These recent happenings...
19
May
How To Deliver Excellent Customer Service During COVID-19
If you’re sick and tired of hearing about COVID-19, we don’t blame you one bit. We are right there with you! A couple of months into this pandemic situation have felt like years, haven’t they? Sadly, this is a situation that we’re all faced with and it doesn’t appear to...
07
May
Why Single Number Reach Is Your Dream Come True
Most of MeloTel’s clients are currently working from home in some form. Even before the coronavirus pandemic forced us all to relocate our businesses to our places of residence, the work-from-home routine was a common one. But it comes with a problem. What most remote workers learn, very early on,...
06
May
Sign Up For Instant Notifications Of Service Status Updates
One could argue that we live in a world where immediate updates are considered mandatory. After all, with the advent of social media, we’ve all gotten accustomed to getting access to the latest news within moments of it happening. Immediate updates are at our fingertips every day. A quick visit...
20
Mar
MeloTel Commits To Customer Support During COVID-19 Crisis
We’re all going through a rough time right now. The world is collectively battling the coronavirus and with each day that passes, the news seems to get worse. There are many countries on lockdown in an effort to contain and stop the spread of COVID-19. And the way things are...
16
Mar
MeloTel Is Offering FREE Phone Services To COVID-19 Support Groups
In the midst of the current coronavirus pandemic, the world is changing in ways the vast majority of us have never seen in our lifetimes. In addition to schools and professional sports being shut down, many businesses across North America are closing their doors in an effort to stop the...
13
Mar
Thank You To Everyone Who Has Posted A Google Review Of MeloTel!
As we announced in a blog last week, MeloTel recently launched a new link for Google reviews. We would just like to offer you this friendly reminder that if you’ve had any interactions with the MeloTel team, we’d very appreciative of you posting a quick review of your experience.
Posting a...
06
Mar
Steeve Martin Is MeloTel’s Employee Of The Month For February!
The MeloTel team is very happy to announce that Steeve Martin is MeloTel’s Employee of the Month for February 2020. Steeve (and yes, his name is spelled with a total of three E’s) has been an esteemed member of MeloTel’s Customer Service & Technical Support team for over a year...
27
Feb
3 Reasons To Offer Your New Product Or Service For Free
The word “free” is almost always guaranteed to grab the attention of consumers. Who doesn’t like getting something for free? However, for many business owners, the word “free” is often something that sends them recoiling. How can you expect to make any money by giving things away? If you’ve asked...