Posts by user
10
Sep
MeloTel Now Supports SMS Marketing
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By
user
Today is a very exciting day for us here at MeloTel!
Over the years I have fielded requests from customers wanting SMS messaging on their primary business number. Unfortunately we have always had to say no. We just weren't ready yet.
But now... welcome to a new dawn! (happy dance)
Officially today I...
01
Sep
How Does Blogging On The First Of The Month Help Your Business?
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By
Welcome to September! It’s hard to believe that, for all intents and purposes, the summer season has officially passed us by. Well, it’s not quite official just yet. The first day of fall is Tuesday, September 22nd. Nevertheless, a new school year will soon start, meaning that summer vacation is...
27
Aug
Call Forwarding Makes Your Company A Better Customer Service Provider
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By
You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly.
But, it is 2020, after all. You can’t...
26
Aug
Why VoIP Wins The Battle Against Landlines
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By
We’re willing to bet you’re quite used to using landline phones. They’ve been in existence our whole lives. But truth be told, they’re not as popular as they once were. After all, everyone uses smartphones these days, whether they’re at home or out on the town. So, as a business...
25
Aug
Quality Feedback Is All In The Phrasing
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By
It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message. And not all of them are effective.
If you have a friend who you rarely hear from, there are...
24
Aug
How ChatBots Are Revolutionizing Customer Service
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By
You may have noticed a new trend in online customer service lately. Have you recently visited any company websites just to be greeted by little messages offering you assistance? Believe it or not, more often than not, that message isn’t generated by an actual person. It’s a ChatBot! And we’re...
21
Aug
Taking Your Business To The Next Level With Text Messaging
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By
How often do you send text messages? We’re guessing that you do so regularly enough that you couldn’t possibly count how many texts you send in a day. We all send text messages. We all receive text messages. So doesn’t it stand to reason that texting makes for a great...
20
Aug
You’re More Likely To Have Your Call Answered If It’s “Local”
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By
First things first. We’d just like to point out that our hometown Toronto Raptors are looking pretty good as we begin the NBA Playoffs! Our beloved defending champions seem to be in the midst of sweeping the Brooklyn Nets in the first round. Please excuse us if we’re getting a...
19
Aug
Updating Your Website To Boost Back To School Sales
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By
It’s hard to believe that back to school season is already upon us. In just a couple of weeks, students all over Canada will be returning back to their classrooms. Or will they? With the coronavirus pandemic still a major problem, many parents are opting for their children to learn...
18
Aug
Letting You In On A Few Not-So-Secret Blogging Secrets
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By
You might have noticed that we like blogging. If we’re being honest, the MeloTel team sees itself as having been ahead of the curve when it comes to the whole blogging thing. When our company was founded more than 11 years ago, we ensured that a blog section could be...