Posts by Dan Faraldo
Be Sure To Avoid These Customer Service Phone Fails
We all know how important customer service is. In today’s world, one bad experience can send a consumer away forever. Even worse, that consumer has the ability to tell countless people just how bad his or her experience was. With that said, it’s vital that you and your team remain...
How To Deliver Top-Tier Customer Service While On The Road
With the summer now in full swing, you’re likely thinking of all the wonderful places you’d like to visit throughout the season. After all, the summertime and vacations are synonymous. However, being a business owner doesn’t necessarily allow you the time you need to step away from the office at...
The Unmatched Benefits Of 3D Virtual Tours On Your Website
Practically every business has a website. A business without one is certainly going to be at a disadvantage. But since so many business websites exist on the internet, what is setting the best ones apart from the rest? In today’s world, it all comes down to visuals. We’re not just...
How Picking Up The Phone Improves Your Business Interactions
“Gimme a call,” “Hit me on my cell,” and “Ding me later” are just a few of the common phrases we throw the way of our friends and colleagues these days. All of them insinuate that we will be dialing their phone numbers so that we may have live conversations...
Why Stale Social Media Profiles Are Bad For Business
We’re not going to lie to you. Managing a social media account, let alone several, is tough. These days, it requires constant attention! Even a single day that goes by without a social media update can have many people thinking that something may be off. When it comes to business...
The Costs Of Being Unavailable To Your Customers When They Need You
In the year 2024, business owners have almost no excuse for being inaccessible. With a wide variety of social media platforms to choose from, in addition to email and text messaging, your customers have numerous options for getting in touch. Let’s not forget, of course, that the good old telephone...
How To Maximize The Benefits Of Your Business Phone
As we pointed out in our last blog, the telephone has gone through many changes over the decades. One thing has remained true. It is undoubtedly one of the most effective ways to communicate with others. Perhaps, this is why the telephone continues to reinvent itself. It certainly isn’t going...
How Making A Phone Call Has Changed Over The Decades
My, how things have changed! Depending on your age, you may not even recall the days when we used rotary phones to make phone calls. The phone call has taken on many different forms over the past several decades. Amazingly, the telephone remains a staple in the world of communication....
Using SMS Marketing To Text Your Way To Success
How many text messages have you sent today? Can you even guess how many you’ve sent for the week? Nearly every one of us sends texts multiple times per day. It’s a wonder that more businesses aren’t utilizing text messaging for promotional purposes. Also known as SMS (short message service)...
How Blogging Is A Certified Small Business Booster
For many years, small business owners have employed such marketing tactics as flyers, radio ads and billboards. However, today’s savvy entrepreneur realizes that these offline promotional measures don’t always provide the bangs for the bucks they cost. These days, going online to reach a wider audience is much preferred. That’s...