Tag Archives: technology
22
Jun
Why Working While On Vacation Can Be A Blast!
-
By
user
The summer season officially got underway yesterday! For most people, summer is synonymous with vacations. However, for business owners, summer vacations aren’t always possible. Or are they? There are many compelling reasons why working while on vacation can actually enhance your experience. Let’s explore them!
You can maintain productivity and momentum.
For...
19
Jun
Why Landlines Are On Their Way To Becoming Things Of The Past
-
By
For many young people, a phone that is connected to a cord and plugged into a wall is an antique. Wireless is the way of the world these days. That makes traditional landline phones somewhat of an archaic relic. The phone itself aside, the concept of using a landline to...
06
Jul
Introducing Ibrahim Ali!
-
By
The MeloTel team prides itself on providing a valuable combination of telecommunications expertise and unbeatable customer service. When building our team, we placed equal importance on a candidate’s ability to provide quality work and his/her penchant for treating our clients with the utmost respect. We’re elated that Ibrahim Ali represents...
11
Jan
Why It’s The Right Time To Make The Switch To VoIP
-
By
You could argue that there’s never been a more important time in your company’s history to make the switch to VoIP. Okay, you might not make that argument – but we would! Why? Voice over Internet Protocol has proven to offer businesses a myriad of calling features that enable them...
08
Jan
MeloTel Celebrates Its 12th Anniversary!
-
By
On behalf of the entire MeloTel team, we hope your new year has gotten off to an excellent start! Needless to say, 2020 was an extremely tough year for all of us. Who would have thought, one year ago, that we would endure a pandemic that would take far too...
24
Aug
How ChatBots Are Revolutionizing Customer Service
-
By
You may have noticed a new trend in online customer service lately. Have you recently visited any company websites just to be greeted by little messages offering you assistance? Believe it or not, more often than not, that message isn’t generated by an actual person. It’s a ChatBot! And we’re...
20
Feb
Finding More Ways To Step Up Production In Your Call Centre
-
By
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas.
Find ways to minimize idle time.
It’s hard to...
19
Feb
What Are The Best Ways To Boost Productivity In Your Call Centre?
-
By
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout. And when employees get disgruntled or dismayed with their lack of production, it’s up to their team leaders to pull...