Tag Archives: customer satisfaction
16
Feb
Why Interacting With Your Audience On Social Media Is A Must
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We live in a digital age. Social media is a hugely powerful tool for businesses to reach and engage with their audiences. Whether you are a small business owner or a large corporation, interacting with your audience on social media can provide numerous benefits and help to grow your business....
09
Feb
Unlocking The Power Of Call Recordings
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Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can help to improve customer satisfaction, boost employee performance and drive growth. Whether you're a small startup or a well-established enterprise, call recordings can help you to unlock the full potential...
31
Jan
The Importance Of Being Readily Accessible To Customers On The Phone
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In today's fast-paced world, customers expect immediate and convenient service from the businesses they interact with. For small business owners, this means being readily accessible to their customers on the phone. Whether a customer is looking for information about a product or service, or needs to resolve an issue, the...
15
Nov
Making Top-Notch Customer Service Your Company’s Hallmark
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Customer service is everything. Okay, well maybe it’s not everything...but it sure counts for a lot. We don’t want to discredit the extreme importance of providing your customers with top quality products and services. At MeloTel, we wouldn’t be where we are today if our cloud-hosted solutions were subpar. However,...
20
Oct
No Tricks! Treating Your Customers How They Like To Be Treated
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Halloween is just around the corner! On behalf of the entire MeloTel team, we wish all of you lovers of trick or treating a very Happy Halloween! Considering the nature of the spooky annual occasion, we thought it made sense to discuss some important ways to treat your customers. It...
18
Oct
Are You Increasing Your Brand Awareness On Social Media?
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The world has changed. How you present yourself on social media is how people see you. This is most certainly true if you’re a business owner. In today’s world, people place a lot of weight on how companies represent themselves online. It’s extremely common for consumers to surf the internet...
15
Feb
What Is It Like To Be A MeloTel Customer?
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Do you like being treated with respect? Are you the type of person who enjoys friendly conversations? Do you appreciate having your needs and concerns addressed immediately? Are you of the mind that your satisfaction, as a customer, is paramount? We can’t imagine anyone would answer “no” to any of...
01
Feb
The Power Of Being Nice To People
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“You will never regret being nice to someone, even when they don’t deserve it.”
We posted this Quote Of The Day on the MeloTel Facebook page this morning. Needless to say, we stand by it. After all, how hard is it to be nice to others? We live in a world...
18
Nov
Convert Visitors Into Customers With MeloBot
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Did you know that some of the best customer service you’ve ever received has probably not come from a human being? Think about it. You’re doing your holiday shopping online at three in the morning. You visit a website and receive a “How can I help you?” message from a...
14
Oct
Stop Giving Out Your Personal Phone Numbers For Business Use
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Stop giving out your personal cell phone number! Quit giving out your home phone number! Stop giving out your pager number! (Okay, those don’t really exist anymore, do they?) With MeloTel’s Single Number Reach, you can do away with ever giving out your personal phone numbers for business purposes again!
Single...