Tag Archives: Commercial Phone Services
04
Jan
Melo Technology Turns The Big 1-5!
As you can surely tell by the title of this blog, today is a very special day in the history of Melo Technology. January 4, 2024 represents the date of our company’s 15th anniversary! Turning the big 1-5 is an incredibly monumental occasion for our brand. It signifies more than...
20
Dec
Using Your Over The Phone Customer Service To Dial Up Success
Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions and hand gestures to communicate your message. When speaking with clients and customers over the phone, it’s vital that you utilize proper tones, inflections and verbiage to be likeable. Of...
08
Dec
The Vital Importance Of Top-Notch Customer Service During The Holidays
Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance.
Remember that first impressions matter.
Thanks to the...
01
Dec
Canada Launches New 9-8-8 Suicide Crisis Helpline
There will never come a time when a listening ear isn’t incredibly valuable. This is especially true in a world where mental health issues are abound. Melo Technology is proud to be a telecommunications service provider that plays a vital role in ensuring that Canadians have a way to attain...
22
Nov
Why Refreshing Your Company’s Image Is Essential
Have you had a chance to take a look around our brand new and improved website yet? Allow us to formerly introduce you to the newly revamped Melo Technology site! Now officially known as Melo.ca (typing in MeloTel.com will still direct you here so don’t worry if you forget!), our...
16
Nov
Using Holiday Music To Jingle All The Way To Sales Success
Are you a fan of holiday music? Here’s hoping so! During this time of year, it emanates from speakers all over the place. Holiday music helps to put people into festive moods. It’s hard not to enjoy “Frosty The Snowman” or “Jingle Bells” during this always-exciting spot on the calendar.
Melo...
08
Nov
Ringing Up Customer Satisfaction With Excellent Customer Service
No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...
26
Oct
How VoIP Technology Has The Power To Transform Your Business
Do you still use traditional landline telephones at your business? If so, you’re not alone. Of course, many households and companies alike use old school technology to communicate. This is a trend, however, that is dying out. In today’s world, Voice over Internet Protocol (VoIP) is revolutionizing the way we...
20
Oct
Turning Your Small Business Into An International Success
Gone are the days when a small business could only serve consumers who lived in nearby neighbourhoods. Today, social media enables us all to reach out to people from all over the world. With the right marketing strategies, entrepreneurs can significantly grow their reaches. What steps can you take to...
26
Sep
How Being A Great Listener Can Translate Into Business Success
Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the needs of your customers. How do you know what those needs are? It’s all about being an active listener. It’s actually a skill that can make or break your business....