Tag Archives: Commercial Phone Services
22
May
Why The Telephone Is A Small Business Owner’s Top Communication Tool
In 2024, there are tons of ways for us to stay in touch with each other! Most of us are using messaging apps like WhatsApp to contact our friends and family. Of course, email continues to be popular. As well, you can never discount the widespread use of social media...
10
May
Examining The Essential Locations For Your Business Phone
It should go without saying that, no matter your business type, excellent communication is vital. Being accessible to both your customers and your employees helps to set your business apart from others. The importance of being a great communicator cannot be overstated. But what is the best way to communicate...
07
May
Why A Need For Phones Still Rings True Across All Industries
In 2024, we are currently living in a hyper-connected digital age. Communication tools seem to evolve faster than we can keep up. With tons of different ways for us to communicate with each other, one might wonder if the humble telephone still has a place in our tech-savvy world.
Let’s be...
02
May
Why Voice Technologies Are Front And Centre For Frontline Workers
In our last blog, we highlighted the fact that the business phone remains an integral part of any company’s success. Voice technologies are essential in every industry. Yes, we have various ways to communicate with each other in written form. But, as we noted in the blog, the live voice...
29
Apr
Why The Business Phone Is Still Alive And Well
We definitely get it. In 2024, there is a myriad of ways for us to communicate with each other. On a regular basis, we all send e-mails, text messages and direct messages on social media. Getting in touch with friends, clients, colleagues and co-workers has never been easier, right? Well,...
22
Apr
How Switching To VoIP Will Cook Up More Business At Your Restaurant
No matter your business type or industry, it’s vital that you have the ability to quickly and clearly communicate with your customers. In 2024, that’s not always achievable with a traditional landline telephone. For example, a cloud-hosted solution will enable you to make and take calls on any device you...
18
Apr
3 More Phrases That All Customer Service Phone Agents Should Use
Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use. You see, Melo Technology isn’t just a provider of top-tier cloud-hosted Commercial Phone Services. We’re also a team made up of very experienced and accomplished customer service providers. If we...
11
Apr
4 Penny-Pinching Pro Tips To Help Small Businesses Save Big Bucks!
Every business owner wants to make money. Turning profits is, at the end of the day, the key to running a successful business. The problem is that not every business owner knows how to save money. Naturally, spending a lot less than you earn is a great way to enjoy...
09
Apr
How Offering Service With A Smile Works To Set Your Brand Apart
Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...
05
Apr
3 Phrases That All Customer Service Phone Agents Should Use
Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days on the phone with people who are often complete strangers. Among their top objectives is to be cordial, respectful, friendly and informative. This isn’t always easy. Especially when on the...