22 Feb
Customer Service, MeloTel Features, Social Media

How Working With Melo Technology Provides Incredible Stress Relief

At Melo Technology, we recognize that we are customers too. Every day, we interact with various businesses for our personal and professional needs. As a result, we’re very aware of the differences between the quality of products, services and customer service offered by the various businesses we consider supporting. That’s...

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30 Jan
MeloTel Features, MeloTel News

The Art Of Providing Unbeatable Customer Service With A Cloud Softphone

At Melo Technology, providing clear and easy methods of communication is our speciality. With our cloud-hosted Commercial Phone Services, we’ve long been helping North American business owners communicate better. Our cutting-edge SIP Cloud Softphone especially makes communicating a breeze. What is a Cloud Softphone, you ask? It is a software-based...

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05 Jan
Client Spotlight

Client Spotlight: Hartzel Marine

Hartzel Marine is a one-stop shop for any and all of your marine needs. Located at 96 Ormond Street South in Thorold, Ontario, the top-quality boat dealership doubles as an automobile repair shop. Founded by Dave DeGrave, Hartzel Marine is the current incarnation of his first business, Hartzel Auto. It...

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08 Dec
Customer Service, Industry News, MeloTel Features

The Vital Importance Of Top-Notch Customer Service During The Holidays

Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance. Remember that first impressions matter. Thanks to the...

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