02 Aug Customer Service, Industry News, MeloTel Features Avoiding Awkwardness: Ending Calls The Professional Way August 2, 2019 By user 0 comments We’ve all been on the phone with talkative customers. And, as we mentioned in our last blog, we love them!
01 Aug Customer Service, Industry News, MeloTel Features What Are The Best Ways To Politely Get Off The Phone? August 1, 2019 By user 0 comments Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the
30 Jul Industry News, MeloTel Features, MeloTel News How To Increase Productivity In Your Call Centre July 30, 2019 By user 0 comments All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls
18 Jul Industry News, MeloTel Features, MeloTel News Isn’t It Time You Made The Switch To VoIP Too? July 18, 2019 By user 0 comments If Voiceover Internet Protocol is still a relatively new concept to you, don’t worry. It’s never too late to learn
10 Jul Industry News, MeloTel Features Short And Sweet, Then Repeat: Growing Your Website’s Success July 10, 2019 By user 0 comments How often have you visited a website only to click off of it within seconds? What was the reason for
05 Jul Industry News, MeloTel Features, MeloTel News 3 More Reasons Why Texting Is Good For Your Business July 5, 2019 By user 0 comments Last week, we posted the blog, “3 Reasons Why Texting Is Good For Your Business”. And we’ve decided that three
27 Jun Customer Service, MeloTel Features, MeloTel News 3 Reasons Why Texting Is Good For Your Business June 27, 2019 By user 0 comments A couple of months ago, the MeloTel team excitedly introduced MeloText. The new service is a Text Message & SMS/MMS
25 Jun Industry News, Lifestyle, MeloTel Features What Are The Benefits Of Working From Home? June 25, 2019 By user 0 comments At first glance, the answer to the question posed by today’s blog title may appear obvious. “There are tons of
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
12 Jun Industry News, MeloTel Features, MeloTel News Transforming Your Blog Posts Into Better Reads June 12, 2019 By user 0 comments You may have noticed that we know a thing or two about blogging, here at MeloTel. Not only have we