01 May MeloTel Features, MeloTel News Re-introducing You To Cloud Softphone By MeloTel May 1, 2020 By user 0 comments Over the past decade or so, VoIP technology has vastly changed the ways in which business owners have communicated with
28 Feb MeloTel Features, MeloTel News Looking At Our Favourite Business-Growing Innovations February 28, 2020 By user 0 comments With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So,
16 Jan Customer Service, Industry News, MeloTel Features, MeloTel News The Art Of Boosting Call Centre Employee Morale January 16, 2020 By user 0 comments Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of
12 Dec Customer Service, Industry News, MeloTel Features How To Create The Perfect Holiday Voicemail Greeting December 12, 2019 By user 0 comments For many businesses across North America, the time to shut the doors, in order to celebrate the holidays, is quickly
05 Dec Just For Fun, MeloTel News Revisiting Uncle John’s Holiday Hits 7 Years Later! December 5, 2019 By user 0 comments It’s beginning to look a lot like Christmas! That sentence isn’t just a fun opening statement for a holiday-themed blog.
19 Nov Customer Service, MeloTel Features What Makes Voicemail To Your Email Such A Beneficial Feature? November 19, 2019 By user 0 comments “It’s awesome! It made me realize just how many messages I overlook. Nearly every time I check my email, there’s
05 Nov Customer Service, Industry News, MeloTel Features The Importance Of Injecting Your Customer Service With Holiday Cheer November 5, 2019 By user 0 comments Over the course of the next several weeks, consumers from all over North America will be looking for solutions to
01 Nov Industry News, MeloTel Features Welcome To The Unofficial Start Of The Holiday Shopping Season! November 1, 2019 By user 0 comments Welcome to November everyone! If you’re like us, you’re probably thinking “Wow, it’s that time of year already?!” But we
04 Oct Industry News, MeloTel Features, MeloTel News Is It Really Worth It To Use VoIP Phones At Your Business? October 4, 2019 By user 0 comments We’re willing to bet that if you’ve never used a cloud-hosted phone service before, you likely don’t know what all
10 Sep Customer Service, Industry News, MeloTel Features How Can Putting Callers On Hold Improve Customer Satisfaction? September 10, 2019 By user 0 comments The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase